# My Jovie

> Childcare reimagined.

Canonical page: [https://chrome-stats.com/d/id1670479675](https://chrome-stats.com/d/id1670479675)

## Overview

- **ID:** `id1670479675`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** SMARTcare Software
- **Category:** Lifestyle
- **Rating:** 2.90 / 5 (48 ratings)
- **Version:** 1.0.8
- **Last updated:** 2026-08-18
- **First published:** 2023-03-15
- **Size:** 28 MB
- **Data as of:** 2026-09-24
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/my-jovie/id1670479675)
- **Privacy policy:** [https://www.jovie.com/privacy-policy/](https://www.jovie.com/privacy-policy/)

## Description

The My Jovie™ app makes managing and scheduling in-home childcare easy. Families can find and schedule sitters for on-demand childcare right from their phones.

Our nannies and sitters are trained, background-screened, and have flexible schedules to fit your family’s busy life. Whether you need childcare for work meetings or to make sure you and your partner get a much-needed date night, the My Jovie app is the tool you want to find the childcare you need.

Families use the app to:
· Find babysitter services based on your family’s unique needs and wants
· Check out caregiver profiles that showcase skills, experience, and certifications
· Confirm upcoming childcare and receive notifications when a caregiver accepts 
· Include notes about your children’s needs and special instructions for your caregiver
· View important documents

Caregivers use the app to: 
· Enter and update your childcare availability from your phone
· Check for new childcare jobs, confirm, and update childcare requests 
· Track your time and make sure your work hours are up-to-date
· Learn important info about the families on your schedule
· Navigate to assignments with directions from Google Maps
· View important documents

The My Jovie app is available to all of our Jovie families to help manage the childcare challenges of work and family life. Visit jovie.com to get started with Jovie™ today.

## Rankings

- #211,982 — Overall

## Review summary

Users praise easy sitter booking and the strong, service-first staff, and note ongoing improvements. However, recurring issues with reliability (crashes, glitches) and authentication (login/password reset) plus a confusing UX (inability to view/confirm requests, cancel bookings, navigate sections) dominate sentiment. Some users preferred the old app and highlight responsiveness from the company as a positive note, but overall reliability and UX remain the main concerns.

### Pros

- Easy to book sitters.
- The company focuses on its people—the sitters are high quality and service-oriented.
- App updates and new features are improving over time.
- The company is responsive to concerns and provides support.
- Overall positive experiences with the service and sitter network.

### Cons

- Frequent glitches and crashes, making the app unreliable.
- Login and password-reset failures with limited in-app support.
- Poor UX/navigation: cannot view or confirm requests, no cancel button, and confusing section navigation.
- New app version caused onboarding friction and dissatisfaction for some users.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1670479675)