# Airbus Remote Assistance

> Utilities

Canonical page: [https://chrome-stats.com/d/id1670130952](https://chrome-stats.com/d/id1670130952)

## Overview

- **ID:** `id1670130952`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Airbus Group
- **Category:** Utilities
- **Version:** 3.2.0
- **Last updated:** 2024-05-14
- **First published:** 2023-04-28
- **Size:** 71 MB
- **Data as of:** 2026-09-18
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/airbus-remote-assistance/id1670130952)
- **Privacy policy:** [https://ra.airbus.com/api/contentmanagement/title/privacy/html](https://ra.airbus.com/api/contentmanagement/title/privacy/html)

## Description

With Airbus Remote Assistance you can provide and receive remote assistance internal or external of Airbus. It offers a wide set of features and modules to handle daily challenges in maintenance and service efficiently. Communicate with experts location-independently via video session, exchange messages and media, and much more! 

It provides live video and voice communication from on-site technicians to one or more remote experts.

It can be used in combination with smartphones, tablets, notebooks or augmented reality headsets (Microsoft HoloLens 2)


Remote Maintenance

• Live video streaming with an expert or other users from your contact list
• Video sessions with anonymous participants are also possible using a combination of service number and password
• Integrated laser pointer to point out specific elements
• Take snapshots of the video session in progress and add annotations for better understanding
• Exchange documents such as photos, videos, documents, etc.
• Splitscreen view with the whiteboard or PDF document
• Sharing desktop screen
• Invite additional participants to an ongoing session and host a multiconference
• Recall past sessions online at any time in the service case history
• End-to-end video encryption with WebRTC


Instant Messenger

• Exchange messages and media via the instant messenger 
• Group chats
• Use the contact list to see which experts or technicians are currently available
• SSL-encrypted data exchange (GDPR-compliant)


Session scheduling

• Organize and plan work processes and meetings
• Create as many online meetings as you need
• Invite team members from your contact list or add external participants via email invitation

## Rankings

- #2,122,318 — Overall

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1670130952)