# FashionPass

> Clothing Rentals

Canonical page: [https://chrome-stats.com/d/id1669217540](https://chrome-stats.com/d/id1669217540)

## Overview

- **ID:** `id1669217540`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** FashionPass
- **Category:** Shopping
- **Rating:** 3.10 / 5 (81 ratings)
- **Version:** 1.0.59
- **Last updated:** 2026-08-24
- **First published:** 2023-03-04
- **Size:** 30 MB
- **Data as of:** 2026-09-23
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/fashionpass/id1669217540)
- **Website:** [https://www.fashionpass.com/](https://www.fashionpass.com/)
- **Privacy policy:** [https://www.fashionpass.com/privacy-policy](https://www.fashionpass.com/privacy-policy)

## Description

FashionPass lets you rent a rotating closet delivered to your door. Get 2 outfits per month for a flat price, choosing 5 clothing items + 1 complimentary accessory per order. Pause or cancel anytime—no commitments.

Enjoy free shipping both ways, free dry cleaning and insurance, plus stylist recommendations. Buy rented items at up to 90% off, and receive iOS push notifications to place your next order. Manage favorites, browse items, and handle your membership all in the app.

## Rankings

- #169,866 — Overall

## Review summary

Overall, users praise FashionPass for fast shipping, easy app navigation, a wide range of fashionable brands, the convenience and cost savings of renting, and good item condition. However, many complaints center on billing and refunds, difficulty canceling, slow or inconsistent customer service, shipping delays, limited inventory/sizes, and persistent app glitches. These recurring issues overshadow the positives for many reviewers, signaling a need for improvements in billing accuracy, customer support, inventory management, and app reliability.

### Pros

- Fast and reliable shipping with items arriving sooner than expected.
- Easy-to-use app/website with intuitive navigation, push notifications, and Face ID login.
- Strong variety of fashionable brands and styles.
- Convenient rental model that is good for events, vacations, and trying new brands.
- Items commonly arrive in good condition and well-packaged.

### Cons

- Billing and subscription issues, including charges for returned items and renewals after cancellation, with slow refunds.
- Poor customer service responsiveness and inconsistent support across channels.
- Shipping times frequently miss promises, causing delays for events.
- Inventory and size limitations, stockouts, and limited new arrivals.
- App and website glitches, login/verification issues, and problematic cart/filters.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1669217540)