# myTotal Benefits

> Health & Fitness

Canonical page: [https://chrome-stats.com/d/id1661057617](https://chrome-stats.com/d/id1661057617)

## Overview

- **ID:** `id1661057617`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** PayForward
- **Category:** Health & Fitness
- **Rating:** 1.40 / 5 (202 ratings)
- **Version:** 1.0.74
- **Last updated:** 2026-07-29
- **First published:** 2022-12-22
- **Size:** 26 MB
- **Data as of:** 2026-09-14
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/mytotal-benefits/id1661057617)
- **Privacy policy:** [https://s3.us-east-1.amazonaws.com/cdn.payforward.com/mtb/base/Privacy-Policy\_MTB-PayForward\_102524.pdf](https://s3.us-east-1.amazonaws.com/cdn.payforward.com/mtb/base/Privacy-Policy_MTB-PayForward_102524.pdf)

## Description

MyTotal Benefits is the health plan companion you can rely on to manage benefit dollars, allowances, incentives, and rewards in one place. The app provides real-time account access and clear insights to help you stay physically and financially healthier.

Shop OTC items directly from the app, locate participating stores with Find Stores, and use the product scanner to verify eligibility before checkout. If your card is lost, easily manage its status and reorder a new one from within the app.

## Rankings

- #162,454 — Overall

## Review summary

User reviews show a largely unstable app: frequent crashes and freezes, login and checkout failures, and coverage/OTC mismatches, compounded by updates that break functionality on newer iOS. Some praise the app for being easy to use and usable with slow internet, but the overall sentiment is negative due to reliability and support issues, with the removal of the product scanner cited as an additional frustration.

### Pros

- Easy to use and self-explanatory for non-tech users.
- Operates on slow or low-speed internet without major issues.
- Some users report the app never freezes for them, indicating potential stability.

### Cons

- Frequent crashes, freezes, and unresponsiveness; app often won’t open or loads and then closes.
- Sign-in/login issues and session timeouts, including trouble creating accounts.
- Checkout and ordering problems, including payments failing, items being denied at checkout, and coverage/OTC mismatches.
- Updates/OS compatibility breaking the app, especially with iOS 18 and recent updates.
- Poor or unhelpful customer support with difficulty obtaining timely assistance.

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- [Benefits Pro](https://chrome-stats.com/d/id6450181308) — 4.70 / 5
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- [My Benefits Work](https://chrome-stats.com/d/id1364040226) — 4.60 / 5
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Source: [Chrome-Stats](https://chrome-stats.com/d/id1661057617)