# My Highmark App

> Manage your health & benefits

Canonical page: [https://chrome-stats.com/d/id1658630454](https://chrome-stats.com/d/id1658630454)

## Overview

- **ID:** `id1658630454`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Highmark Inc
- **Category:** Medical
- **Rating:** 4.70 / 5 (22,914 ratings)
- **Version:** 1.94.0
- **Last updated:** 2026-09-21
- **First published:** 2022-12-31
- **Size:** 168 MB
- **Data as of:** 2026-09-22
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/my-highmark-app/id1658630454)
- **Privacy policy:** [https://highmark.com/privacy](https://highmark.com/privacy)

## Description

My Highmark App combines health management and benefits into one secure Chrome extension. It makes it easy to view plan coverage, locate virtual care options, and manage your health goals from a single place.

Personalize your experience with a Health Profile and a daily Journey that delivers tailored activities, content, and support. Connect Apple Health and wearables to automatically track progress, sync health data, and stay motivated for your wellness goals. This extension serves Highmark Blue Shield members in the specified counties across PA, NY, DE, WV, OH, and western NY.

## Rankings

- #10,757 — Overall

## Review summary

Users consistently rate the My Highmark app as unreliable and difficult to use. The most common issues are login/authentication failures and 2-step verification delays, plus frequent crashes and slow loading when accessing accounts or transactions. Essential features are missing or hard to find—no secure message center, no claim forms, and unclear access to benefits or deductibles. Premium payments often fail within the app. Support is frequently described as unhelpful or hard to reach. A few users do report ease of use when the app works, but overall experience is negative.

### Pros

- Easy to use / user-friendly interface.
- Provides some basic information.
- Useful and easy to use when the app functions as expected.

### Cons

- Frequent login/authentication problems, including 2-step verification delays and errors.
- Crashes, freezes, and slow performance when viewing accounts or transactions.
- Missing essential features and difficult navigation (no secure message center, no claim forms, no deductible/benefits info, no search).
- Premium payments fail to process inside the app.
- Unhelpful or hard-to-reach customer support.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1658630454)