# Wetzel's Pretzels

> Earn Rewards. Order Online.

Canonical page: [https://chrome-stats.com/d/id1637424029](https://chrome-stats.com/d/id1637424029)

## Overview

- **ID:** `id1637424029`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Kahala Management, L.L.C.
- **Category:** Food & Drink
- **Rating:** 4.80 / 5 (7,104 ratings)
- **Version:** 2.2.2
- **Last updated:** 2026-04-08
- **First published:** 2023-05-02
- **Size:** 72 MB
- **Data as of:** 2026-09-19
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/wetzels-pretzels/id1637424029)
- **Website:** [https://www.wetzels.com/](https://www.wetzels.com/)
- **Privacy policy:** [https://www.wetzels.com/privacy-policy](https://www.wetzels.com/privacy-policy)

## Description

Get the Wetzel's Rewards app to earn points on every Wetzel's order. Redeem points for free dips, lemonades, pretzels, bites, and more, plus a free birthday pretzel during your birthday month.

Order ahead for hot, fresh pretzels, have Wetzel's delivered to participating locations, find your nearest store, save favorite orders for quick reordering, and earn bonus points by referring friends who sign up and make their first purchase.

## Rankings

- #21,208 — Overall

## Review summary

The Wetzel’s Pretzels iOS app gets praise for tasty food and friendly staff, plus a rewards program. However, it is plagued by stability issues: updates wipe points/history, rewards can’t be applied or scanned, and account/login problems persist. Support is often hard to reach, and some locations report inaccurate open/closed status. Overall, the product quality is good, but the app experience is consistently problematic and hurts loyalty.

### Pros

- Friendly, helpful staff and good customer service.
- Delicious pretzels and tasty menu items.
- Rewards program exists and can earn points toward rewards when the app functions.

### Cons

- Frequent app bugs after updates that wipe points and purchase history.
- Rewards often fail to apply or can’t be redeemed due to app issues (scanning receipts, redeeming rewards).
- Login/account problems (accounts disappear, emails not recognized, need to re-register).
- Customer support is hard to reach or unresponsive.
- In-store/ordering issues due to misreported store status (open/closed) and related problems with pickup or ordering).

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1637424029)