# Presbyterian myPRES

> Medical

Canonical page: [https://chrome-stats.com/d/id1636367532](https://chrome-stats.com/d/id1636367532)

## Overview

- **ID:** `id1636367532`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Presbyterian Healthcare Services
- **Category:** Medical
- **Rating:** 2.80 / 5 (126 ratings)
- **Version:** 2.29.0
- **Last updated:** 2026-08-26
- **First published:** 2022-12-02
- **Size:** 94 MB
- **Data as of:** 2026-09-05
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/presbyterian-mypres/id1636367532)
- **Website:** [https://www.phs.org](https://www.phs.org/)
- **Privacy policy:** [https://www.phs.org/Pages/privacy-security.aspx](https://www.phs.org/Pages/privacy-security.aspx)

## Description

Presbyterian myPRES is a secure mobile app that helps members manage coverage and care on the go. Access care, find doctors, view claims, and keep a digital health card handy.

The app also provides secure messaging with health plan experts for quick answers about benefits, care coordination, billing, and more—directly from your phone.

## Rankings

- #149,378 — Overall

## Review summary

Overall, users report Presbyterian myPRES as unreliable and frustrating. While it offers centralized access to MyChart data, insurance cards, and claims, repeated crashes, slow loading, and a buggy messaging system undermine its usefulness. Major pain points include login/update failures, unreliable notifications, and difficulty with scheduling or receiving timely messages. Some positive notes mention friendly support and easy access to information, but reliability and UX improvements are top priorities.

### Pros

- Centralized access to health information (MyChart, insurance cards, and claims) in one place.
- Easy to find and manage health information within the app.
- Some reviewers report friendly and helpful tech support staff.

### Cons

- Frequent crashes, freezes, and very slow performance.
- Messaging system is unreliable; urgent messages may be missed or ignored.
- Login/update/authentication issues prevent access (update loops, sign-in problems).
- Notifications do not reliably alert about messages or appointment openings.
- MyChart/scheduling data are buggy or not up to date, affecting appointments and billing.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1636367532)