# Sina: Online Doctor Video Call

> Health Care by trusted Doctors

Canonical page: [https://chrome-stats.com/d/id1635465144](https://chrome-stats.com/d/id1635465144)

## Overview

- **ID:** `id1635465144`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** sina-app
- **Category:** Medical
- **Rating:** 4.60 / 5 (58 ratings)
- **Version:** 8.0.4
- **Last updated:** 2026-07-09
- **First published:** 2022-07-29
- **Size:** 144 MB
- **Data as of:** 2026-09-22
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/sina-online-doctor-video-call/id1635465144)
- **Website:** [https://www.sina-app.com/](https://www.sina-app.com/)
- **Privacy policy:** [https://www.sina-app.com/ArPrivacypolicy](https://www.sina-app.com/ArPrivacypolicy)

## Description

Sina: Online Doctor Video Call lets you meet doctors via video calls with ease. Choose from over 1,000 doctors across 11 specialties and rely on more than 18,000 real reviews to find the right physician. At appointment time, join a secure video call inside the app and start your consultation.

After your visit, stay connected with a post-visit chat to share questions, images, or test results and get timely responses. Payment options include credit card (inside and outside Egypt), home collection, Vodafone Cash, and Fawry (coming soon). You’ll receive reminders leading up to your appointment, and our support team is always ready to assist. If you’re not satisfied, a 100% refund is available.

## Rankings

- #166,119 — Overall

## Review summary

Reviews praise easy access, flexible scheduling, strong doctors, and helpful customer service. Doctors like Dr Ebtesam receive positive feedback. Recurrent issues include rescheduling without notice, poor in-chat communication (unanswered/deleted messages), unclear pricing with country differences, and occasional missed follow-ups. Overall, the app is valued for its video calling and supportive staff, but improvements are needed in appointment handling, chat reliability, and pricing transparency.

### Pros

- Easy to connect to the service and flexible scheduling that fits my calendar.
- Access to high-quality doctors (examples include Dr Ebtesam) with positive outcomes.
- Excellent customer service and friendly, responsive support staff (including named staff like Diana).
- Overall positive video calling experience and strong app/service quality.

### Cons

- Appointments are rescheduled without notifying the patient first.
- Difficulty communicating with doctors via chat; messages go unanswered or get deleted.
- Unclear payment information and prices vary by country, leading to perceived inconsistency.
- Occasional lack of follow-up calls/not reaching the patient at scheduled times.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1635465144)