# The Pack by Zoetis

> For Your Pet’s Journey

Canonical page: [https://chrome-stats.com/d/id1633459819](https://chrome-stats.com/d/id1633459819)

## Overview

- **ID:** `id1633459819`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Zoetis Inc
- **Category:** Lifestyle
- **Rating:** 4.90 / 5 (9,741 ratings)
- **Version:** 0.70.2
- **Last updated:** 2026-09-25
- **First published:** 2024-09-10
- **Size:** 94 MB
- **Data as of:** 2026-09-25
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/the-pack-by-zoetis/id1633459819)
- **Privacy policy:** [https://www.zoetisus.com/policies/zoetis-privacy-center](https://www.zoetisus.com/policies/zoetis-privacy-center)

## Description

The Pack by Zoetis is your pet parenting companion for tracking health, exercise, grooming, training, and activities, and for capturing precious moments in a visual diary.

Stay organized with centralized records, log medications, health conditions, and observations, and set reminders for vaccines, medications, and upcoming appointments. Plus, earn rewards for spending time with your pet and strengthening your relationship.

## Rankings

- #17,624 — Overall

## Review summary

Users praise the rewards and ease of use, but reliability issues plague The Pack by Zoetis: repeated startup/crash errors, persistent 'Ruh-Roh' messages, and blockers in uploading invoices and entering vet information. Privacy concerns also appear. Overall, the app offers valuable money-saving perks and organization, but frequent technical problems undermine its usefulness.

### Pros

- Rewards program provides cash back on Zoetis pet medications, helping save money.
- Reminders and medical records are stored in one place, making pet care easier.
- User-friendly design; easy to manage rewards and transactions.
- Points redemption is fast, often within 24 hours.
- Helpful for pet parents and rescues to stay organized and save on meds.

### Cons

- Frequent crashes and startup failures; the app often won’t open.
- Persistent 'Ruh-Roh' error messages that block use, even after updates.
- Inability to upload receipts/invoices or submit claims; 'retry' often does nothing.
- Cannot enter required data into fields (e.g., Prescribing Vet / Vet Practice), preventing submission.
- Privacy/data collection concerns; some users feel the app asks for or mishandles personal information.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1633459819)