# ServiceTitan Field

> The go-to tool for technicians

Canonical page: [https://chrome-stats.com/d/id1629928933](https://chrome-stats.com/d/id1629928933)

## Overview

- **ID:** `id1629928933`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** ServiceTitan Inc.
- **Category:** Utilities
- **Rating:** 3.40 / 5 (4,902 ratings)
- **Version:** 22.0.0
- **Last updated:** 2026-09-08
- **First published:** 2024-12-03
- **Size:** 404 MB
- **Data as of:** 2026-09-16
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/servicetitan-field/id1629928933)
- **Website:** [https://www.servicetitan.com/](https://www.servicetitan.com/)
- **Privacy policy:** [https://www.servicetitan.com/PrivacyPolicy](https://www.servicetitan.com/PrivacyPolicy)

## Description

ARRIVE INFORMED: Give your technicians all the information they need to make the right decisions on the job including job history, customer profiles, recorded calls, photos, CSR notes, and more.

SELL AND COMPLETE WORK ALL IN ONE PLACE: Quickly build estimates in the field, record completed work with photos and forms, and take payment to close out the job. SEAMLESS END TO END WORKFLOWS: ServiceTitan’s Field App syncs automatically with the office, streamlining workflows, schedules, and job details to keep your team aligned in real time — no paperwork needed.

## Rankings

- #30,665 — Overall
- #4 — field

## Review summary

Most reviews are negative due to lag, crashes, and reliability issues, plus a cumbersome UI and media handling problems. Users feel the redesign is overly complex and not as intuitive as the old app, with several noting poor iPad optimization. A minority cite progress in 2026 updates, cross-device field usability, and the mobile tap-to-pay feature as valuable improvements that offer real cost savings. Overall sentiment points to significant reliability and UX gaps, though some see gradual improvements.

### Pros

- Ongoing improvements and updates addressing concerns; reviewers cite progress across 2026 releases.
- Cross-device field usability with release 18.0; works on phones and tablets for fieldwork.
- Mobile tap-to-pay feature with potential large cost savings and real-world use by field technicians.
- IT/pro reviewers report usable performance across devices and a positive trajectory.

### Cons

- Frequent lag, crashes, and offline issues causing data loss.
- Overly complex, crowded UI with too many steps and poor navigation.
- Photo/media handling problems: uploading, ordering, duplicates, and overlay text issues.
- Not optimized for iPad; device-specific formatting/layout problems.
- Migration/frustration from old app; many users feel the redesign underperforms compared to the previous version.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1629928933)