# HHAeXchange+

> HHAeXchange Caregiver App

Canonical page: [https://chrome-stats.com/d/id1623129489](https://chrome-stats.com/d/id1623129489)

## Overview

- **ID:** `id1623129489`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Homecare Software Solutions, LLC
- **Category:** Business
- **Rating:** 4.50 / 5 (1,091 ratings)
- **Version:** 26.09.01
- **Last updated:** 2026-09-14
- **First published:** 2023-06-12
- **Size:** 90 MB
- **Data as of:** 2026-09-19
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/hhaexchange/id1623129489)
- **Website:** [https://www.hhaexchange.com/solutions/caregivers](https://www.hhaexchange.com/solutions/caregivers)
- **Privacy policy:** [https://www.hhaexchange.com/resources/legal/privacy-policy](https://www.hhaexchange.com/resources/legal/privacy-policy)

## Description

**HHAeXchange+** is a caregiver mobile app for home health providers that simplifies daily visits, supports Electronic Visit Verification (EVV) compliance, and helps caregivers stay organized and productive.

Caregivers can clock in and out with configurable GPS, view schedules and visit details, record plan-of-care tasks, track goals, and capture visit notes using text, voice recordings, or photos. The app also includes real-time agency chat, offline work with automatic syncing, and Care Insights to help monitor member progress and improve outcomes.

## Rankings

- #53,747 — Overall

## Review summary

Users overall find the app easy to clock in/out and navigate, and value the all-in-one interface. However, repeated issues with stability, slow performance, and login/authentication disrupt everyday use. Data gaps (missing punches and pay-day records) and UI problems after updates are common complaints. Some improvements are noted post-update, but reliability remains inconsistent. Requests for features like face recognition (and re‑adding fingerprint login) indicate ongoing desires to improve ease of access alongside robust performance.

### Pros

- Clocking in and out is easy and convenient.
- Easy to use and navigate; all essential info is in one place (visits and care data).
- Recent updates have improved speed, layout, and stability, reducing the need to reinstall.
- Generally reliable and simple to operate.
- Positive accessibility and workflow integration for workers.

### Cons

- Frequent crashes, blank/white screens, and overall instability; the app often won't open.
- Clock‑in/clock‑out errors, offline prompts, and missing time stamps or days.
- Login/authentication problems, including username/password issues and removal of fingerprint login.
- Data gaps affecting pay (missing punch-outs and days in pay periods) and notes not saving.
- Performance/compatibility issues after updates (slow load times, compatibility problems on iOS).

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1623129489)