# InmateSales

> Social Networking

Canonical page: [https://chrome-stats.com/d/id1620568565](https://chrome-stats.com/d/id1620568565)

## Overview

- **ID:** `id1620568565`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Combined Public Communications
- **Category:** Social Networking
- **Rating:** 2.40 / 5 (219 ratings)
- **Version:** 1.10.1
- **Last updated:** 2026-06-01
- **First published:** 2022-05-04
- **Size:** 108 MB
- **Data as of:** 2026-09-03
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/inmatesales/id1620568565)
- **Website:** [https://inmatesales.com](https://inmatesales.com/)
- **Privacy policy:** [https://inmatesales.com/#!/privacyPolicy](https://inmatesales.com/#!/privacyPolicy)

## Description

The InmateSales Chrome extension helps you manage your InmateSales account and deposit funds for products at participating facilities. It enables you to schedule video sessions and send emails to individuals where allowed by the facility, simplifying compliant communication.

Availability varies by facility, and not all products or services are offered at every location. Use responsibly and adhere to facility rules and privacy policies.

## Rankings

- #128,909 — Overall

## Review summary

InmateSales is used mainly to call and video-visit inmates, but reviews highlight recurring problems: high/pricing and opaque fees, frequent stability issues (crashes, login problems, logouts), Wi‑Fi dependence and poor cellular performance, weak customer support, and login/account hurdles. These issues undermine usability despite the essential function.

### Pros

- Core function: enables calling and video visits to communicate with incarcerated loved ones, which is the app's primary purpose and is repeatedly cited as why people use it.
- Funds management: allows adding money to an account and monitoring remaining balance for calls/visits.
- Basic functionality when signed in: some users report that calls/top-ups work and the app functions adequately when properly logged in.

### Cons

- High and opaque pricing/fees for calls and video visits, with many reviewers describing the costs as predatory or excessive.
- Frequent technical issues: crashes, login errors, account/login loops, and regular logouts that disrupt use.
- Reliance on Wi‑Fi and poor performance on cellular networks; users report calls won’t work well outside Wi‑Fi or on cellular data.
- Poor customer support: long hold times, difficulty contacting the developer, and insufficient help resolving issues.
- Account creation/login problems: phone number already linked to an account, password reset loops, and other access barriers.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1620568565)