# Ninja - نينجا

> Quick delivery done by a Ninja

Canonical page: [https://chrome-stats.com/d/id1620153149](https://chrome-stats.com/d/id1620153149)

## Overview

- **ID:** `id1620153149`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** TECH-ADVANCE FOR INFORMATION TECHNOLOGY CO
- **Category:** Food & Drink
- **Rating:** 4.60 / 5 (87,789 ratings)
- **Version:** 2026.9.14
- **Last updated:** 2026-09-19
- **First published:** 2022-05-11
- **Size:** 167 MB
- **Data as of:** 2026-09-21
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/ninja-%D9%86%D9%8A%D9%86%D8%AC%D8%A7/id1620153149)
- **Website:** [https://ananinja.com/](https://ananinja.com/)
- **Privacy policy:** [https://ananinja.com/privacy-policy/](https://ananinja.com/privacy-policy/)

## Description

Ninja is an all-in-one delivery app for groceries, personal care, beauty, and pharmacy. Access 5,000+ restaurants and 15,000+ products, with around-the-clock delivery, real-time order tracking, and fast 30-minute delivery to your door. Enjoy exclusive offers and free first delivery.

Ninja started in Saudi Arabia and now serves Qatar, Bahrain, and the GCC with fast, door-to-door deliveries. Download the Ninja app to experience faster, easier shopping with flexible payments and regional promotions.

## Rankings

- #4,181 — Overall

## Review summary

Ninja is praised for fast delivery, responsive support, and good grocery ordering with frequent deals. Recurrent concerns are inconsistent food delivery times, opaque or unhelpful customer service, and problematic return/exchange policies with unclear error handling for restaurant orders. Overall, it performs well for groceries and quick deliveries but needs improvements in reliability, support, and order-error policies.

### Pros

- Very fast delivery with reliable drivers
- Responsive customer support and problem resolution
- Frequent promotions and a varied range of options
- Strong grocery ordering experience

### Cons

- Food deliveries can be slow or inconsistent, with delays and long wait times
- Customer service can be unhelpful or circular, with limited escalation options (no supervisor sometimes)
- Difficulties with returns/replacements and unclear policy on errors related to restaurant orders

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1620153149)