# Tarjeta Transporte

> Travel

Canonical page: [https://chrome-stats.com/d/id1619770175](https://chrome-stats.com/d/id1619770175)

## Overview

- **ID:** `id1619770175`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Comunidad de Madrid
- **Category:** Travel
- **Rating:** 2.30 / 5 (22 ratings)
- **Version:** 1.22
- **Last updated:** 2026-06-05
- **First published:** 2022-09-19
- **Size:** 4.79 MB
- **Data as of:** 2026-09-03
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/tarjeta-transporte/id1619770175)
- **Website:** [https://www.crtm.es/app-tarjeta-transporte](https://www.crtm.es/app-tarjeta-transporte)
- **Privacy policy:** [https://www.crtm.es/aviso-legal/](https://www.crtm.es/aviso-legal/)

## Description

Esta app permite cargar y consultar el saldo de TARJETAS DE TRANSPORTE PÚBLICO del Consorcio Regional de Transportes de Madrid (CRTM).

## Rankings

- #315,459 — Overall

## Review summary

User reviews broadly condemn Tarjeta Transporte for Madrid as unreliable and hard to use. Repeated issues include the app failing to load or staying unresponsive, difficulties registering or saving payment cards, and top‑ups that fail with slow refunds. Several reviewers also criticize a poor, information-sparse workflow for selecting tickets and managing payments. Some note missing features (English language option, Apple Watch) and unresponsive support. Overall, users feel the app badly needs significant fixes and UX improvements to function as a reliable transit card manager.

### Pros

- Appears to be the official Madrid transport card app.
- Balance check feature is available (reported in at least one review).

### Cons

- Reliability issues: the app frequently fails to load, becomes unresponsive, or won’t open.
- Card/top-up problems: difficulties registering or saving a card, top-ups can fail, refunds are slow.
- Poor user experience and limited ticket information: non-intuitive flow and minimal details about ticket types.
- Support and maintenance problems: reports of no updates and unresponsive support.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1619770175)