# My IU Health

> Indiana University Health

Canonical page: [https://chrome-stats.com/d/id1618953863](https://chrome-stats.com/d/id1618953863)

## Overview

- **ID:** `id1618953863`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Indiana University Health
- **Category:** Medical
- **Rating:** 1.60 / 5 (24 ratings)
- **Version:** 1.24
- **Last updated:** 2025-08-20
- **First published:** 2024-08-06
- **Size:** 37 MB
- **Data as of:** 2026-09-25
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/my-iu-health/id1618953863)
- **Website:** [https://iuhealth.org/my-iu-health-help-guide](https://iuhealth.org/my-iu-health-help-guide)
- **Privacy policy:** [https://iuhealth.org/legal-notices/privacy-policy](https://iuhealth.org/legal-notices/privacy-policy)

## Description

With My IU Health, you can self-schedule appointments with select providers, pay a bill, send secure messages to your care team, access medical records, view lab reports and manage prescription renewals. Participating providers can also allow you to add your HealthKit data to your electronic medical record.

## Rankings

- #360,445 — Overall

## Review summary

Most reviews focus on reliability and usability issues. Recurring problems include frequent sign-ins/logouts, slow performance, and unreliable 2FA/push verification. Users report repeated error messages across multiple browsers and feel the app is just a slower wrapper of the website rather than a true native mobile experience. A minority appreciates having mobile access, but overall sentiment is negative due to login friction and compatibility problems.

### Cons

- Frequent re-login and sign-in friction: users are logged out often and must sign in repeatedly.
- Very slow performance and instability: app is described as incredibly slow or unusable.
- Push verification/2FA is unreliable: verification codes often don’t arrive or work, requiring multiple requests.
- Cross-browser errors and persistent error messages: problems occur in Safari, Google/Chrome, Firefox, and DuckDuckGo, even after reinstall.
- Feels like a slower wrapper of the website: app mirrors the site rather than offering a native, streamlined mobile experience.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1618953863)