# Cleco MyAccount

> Manage Your Cleco Account

Canonical page: [https://chrome-stats.com/d/id1616133278](https://chrome-stats.com/d/id1616133278)

## Overview

- **ID:** `id1616133278`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Smart Energy Systems LLC
- **Category:** Utilities
- **Rating:** 4.80 / 5 (10,958 ratings)
- **Version:** 1.11
- **Last updated:** 2026-08-25
- **First published:** 2023-11-30
- **Size:** 40 MB
- **Data as of:** 2026-09-18
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/cleco-myaccount/id1616133278)
- **Website:** [https://www.cleco.com/](https://www.cleco.com/)
- **Privacy policy:** [https://www.cleco.com/privacy-policy](https://www.cleco.com/privacy-policy)

## Description

Cleco MyAccount is a Chrome extension that provides quick, browser-based access to Cleco’s online account management for both residential and commercial customers. Self-service capabilities—view account details, pay bills online, compare usage, and more—are centralized in an easy-to-navigate extension, improving convenience and control.

From anywhere, you can monitor daily energy usage, set up daily usage alerts, and manage your Cleco account with ease. The extension is designed for fast access to essential account management features, delivering hands-on control and peace of mind right from your browser.

## Rankings

- #16,657 — Overall
- #93 — account

## Review summary

Users praise CLECO MyAccount for convenient, on-the-go payments and outage alerts, and note it’s improved over the older app. However, recurring issues include unreliable saved payment/auto-pay, problems adding cards, unreliable outage reporting, poor customer support access, login/auth glitches, and payment fees, which reduce reliability for some users.

### Pros

- Convenient, on-the-go bill payments (no lines or phone calls)
- Outage notifications and restoration estimates keep you informed
- App is an improvement over the older CLECO app and generally easier to use

### Cons

- Payment issues: saved payments not used or auto-pay not functioning
- Difficulty adding or using credit cards; mismatched payment type leading to fees
- Outage reporting and outage maps are unreliable or unhelpful
- Difficult to reach customer support when help is needed
- Login/auth problems: password not remembered, Face ID not working, account not recognized
- Fees for using payments (convenience/transaction fees)

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1616133278)