# Citi Authenticator

> Citi Authenticator

Canonical page: [https://chrome-stats.com/d/id1607176755](https://chrome-stats.com/d/id1607176755)

## Overview

- **ID:** `id1607176755`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Citibank
- **Category:** Utilities
- **Rating:** 2.30 / 5 (91 ratings)
- **Version:** 2.5.0
- **Last updated:** 2026-07-31
- **First published:** 2022-02-23
- **Size:** 48 MB
- **Data as of:** 2026-09-23
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/citi-authenticator/id1607176755)
- **Privacy policy:** [https://citiauthnam.citigroup.com/citiauth/privacy.html](https://citiauthnam.citigroup.com/citiauth/privacy.html)

## Description

Citi Authenticator is a secure mobile authentication app designed for Citi workforce to simplify and protect access to Citi services.

It enables fast, easy sign-ins with strong authentication, helping reduce password risk and improve enterprise security across Citi services.

## Rankings

- #181,904 — Overall

## Review summary

Users report update-induced instability: the Citi Authenticator crashes or won't open after iOS 18.4, leaving many unable to log in and work remotely. This has persisted for multiple reviews, with some indicating no communication or ETA for fixes from Citi. A smaller subset still praises the app's ease of use and long-term reliability when it functions. Overall, the dominant theme is update-related downtime and insufficient developer responsiveness, though the app is still valued for straightforward use when it is working.

### Pros

- Easy to use and user-friendly.
- Long-standing reliability for some users (used for years with no issues).

### Cons

- Crashes or won’t open after iOS 18.4 update.
- App becomes non-functional or cannot log in after updates.
- Poor or missing communication/fix timeline from Citi after issues.

## Similar extensions and apps

- [CIG Authenticator](https://chrome-stats.com/d/id1534991375)
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- [Cidaas](https://chrome-stats.com/d/id1199864806)
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- [CA Mobile Authenticator](https://chrome-stats.com/d/id1180629016) — 1.90 / 5
- [Smart Authenticator](https://chrome-stats.com/d/id6462646389)
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Source: [Chrome-Stats](https://chrome-stats.com/d/id1607176755)