# Nan Xiang Express

> Food & Drink

Canonical page: [https://chrome-stats.com/d/id1606215498](https://chrome-stats.com/d/id1606215498)

## Overview

- **ID:** `id1606215498`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Abacus Business Solutions Inc
- **Category:** Food & Drink
- **Rating:** 2.50 / 5 (31 ratings)
- **Version:** 1.18.4
- **Last updated:** 2026-09-11
- **First published:** 2022-04-18
- **Size:** 125 MB
- **Data as of:** 2026-09-17
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/nan-xiang-express/id1606215498)
- **Website:** [https://nanxiangexpressusa.com](https://nanxiangexpressusa.com/)
- **Privacy policy:** [https://www.abcpos.com/privacy-page](https://www.abcpos.com/privacy-page)

## Description

The loyalty app for Nan Xiang Express. Download to become a Nan Xiang loyalty member and gain access to rewards and more!
- Earn points at all our locations
- Access to rewards for Nan Xiang Express loyalty members
- View our products
- View our locations
- Pay using app with linked credit or debit card

## Rankings

- #266,580 — Overall

## Review summary

User reviews are split: many praise the loyalty program and tasty Shanghai dishes, but frequent app glitches, missing order data, and loyalty bugs undermine the experience. Reliability issues and unclear promo terms are repeatedly cited, making the app good when it works but frustrating overall.

### Pros

- Loyalty rewards program makes earning and redeeming points easy, with perks like birthday bonuses.
- Fast, hassle-free ordering with multiple payment options, including a balance from the loyalty account.
- Delicious, authentic Nan Xiang dishes (e.g., Xiao Long Bao) that customers enjoy ordering via the app.

### Cons

- Frequent app reliability issues—hanging, freezing, and failures to place orders.
- No reliable order confirmation or history; difficulty contacting the store or customer support.
- Loyalty points redemption bugs, such as exact-point thresholds causing redemptions or payments to fail.
- Promotions/credits have usage restrictions or don’t apply as expected.
- Some users report being charged for an order that wasn’t placed.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1606215498)