# Sunnova

> Demystify your home energy

Canonical page: [https://chrome-stats.com/d/id1604631393](https://chrome-stats.com/d/id1604631393)

## Overview

- **ID:** `id1604631393`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Sunnova Energy
- **Category:** Lifestyle
- **Rating:** 3.90 / 5 (856 ratings)
- **Version:** 1.44.8
- **Last updated:** 2026-05-28
- **First published:** 2022-11-01
- **Size:** 87 MB
- **Data as of:** 2026-09-18
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/sunnova/id1604631393)
- **Website:** [https://www.sunnova.com/mysunnova](https://www.sunnova.com/mysunnova)
- **Privacy policy:** [https://sunstrongmanagement.com/privacy/](https://sunstrongmanagement.com/privacy/)

## Description

The Sunnova App puts homeowners in control of their energy by uniting solar, storage, and electric vehicles in one convenient app. Users can manage devices and view hourly, daily, and monthly performance to optimize their home.

As the central hub for the Sunnova Adaptive Home, this app enables homeowners to coordinate and optimize their energy ecosystem for greater efficiency and savings.

## Rankings

- #63,002 — Overall

## Review summary

User reviews for Sunnova’s app largely center on problems after the SunStrong takeover: inability to log in or access accounts, unreliable or unavailable solar production data, and data that fails to update or is incorrect. The app is described as crash-prone and slow, with frequent errors. Customers report poor, slow, or non-existent support, especially regarding billing and payment processing amid the corporate transition. Overall, the app is viewed as unreliable for monitoring system performance, leading many users to seek alternatives or dispute charges and service through other channels.

### Cons

- Post-takeover login/access issues: users report being unable to log in, login errors, and accounts being inaccessible with little or no guidance.
- Inability to view or trust energy production data: production data not visible, shows only bills, or displays estimates; data not updating.
- Frequent app instability: crashes, spinning loaders, and errors prevent users from getting real-time data.
- Poor customer service and communication after SunStrong takeover: long waits, outsourced reps, unresponsive, and lack of information.
- Billing and autopay problems: billing confusion, miscommunications, and payment processing issues that escalate despite use.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1604631393)