# Rheem

> Connect . Install . Service

Canonical page: [https://chrome-stats.com/d/id1604626837](https://chrome-stats.com/d/id1604626837)

## Overview

- **ID:** `id1604626837`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Rheem Manufacturing Company
- **Category:** Utilities
- **Rating:** 4.60 / 5 (1,697 ratings)
- **Version:** 3.26
- **Last updated:** 2026-07-02
- **First published:** 2022-11-15
- **Size:** 83 MB
- **Data as of:** 2026-09-17
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/rheem/id1604626837)
- **Privacy policy:** [https://www.rheem.com/privacy-by-country/](https://www.rheem.com/privacy-by-country/)

## Description

Rheem for Contractors is redesigned to be the most powerful, intuitive app for installation and service. With Bluetooth setup and real-time monitoring, technicians can configure residential and multi-unit sites quickly, verify system status, and check alarms from their phone.

The app also delivers comprehensive product support and warranty tracking: installation instructions, parts lists, manuals, tech sheets, rebates, financing, AHRI information, and retailer/distributor lookup. It’s designed to streamline field work from locating retailers to validating warranty certificates.

## Rankings

- #43,693 — Overall

## Review summary

Users generally praise the iOS Rheem app for easy device connection, intuitive navigation, and features like AHRI lookups, rebates, and syncing. However, recurring issues include cross‑region access barriers (US users blocked), sign‑up/account creation problems, occasional timeouts/crashes, getting stuck at the opening screen, and unreliable Bluetooth programming with missing controls. When it works, it’s convenient and reliable, especially for installers, but access and stability gaps are frequent sources of frustration.

### Pros

- Easy to connect and control devices on Apple devices.
- Intuitive navigation and user-friendly interface on iOS.
- Useful features like AHRI lookup, rebates, and equipment syncing.
- Seamless Bluetooth setup and firmware updates for compatible units.
- Reliable performance noted by installers in everyday use.

### Cons

- App not available in the US App Store; regional restrictions require a foreign Apple ID and block access.
- Difficulty creating accounts / wasting time during sign-up.
- App times out, crashes, or turns off unexpectedly.
- Getting stuck on the opening screen and unable to proceed.
- Bluetooth programming is unreliable and some controls are missing (eg blower off delay).

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1604626837)