# DPDC AMI Customer Service App

> Utilities

Canonical page: [https://chrome-stats.com/d/id1602467049](https://chrome-stats.com/d/id1602467049)

## Overview

- **ID:** `id1602467049`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Smart Energy Systems LLC
- **Category:** Utilities
- **Rating:** 1.40 / 5 (24 ratings)
- **Version:** 1.0
- **Last updated:** 2022-05-01
- **First published:** 2022-05-01
- **Size:** 42 MB
- **Data as of:** 2026-09-18
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/dpdc-ami-customer-service-app/id1602467049)
- **Privacy policy:** [https://www.dpdc.gov.bd/site/page/eb2e2326-6a67-4b3d-9f8b-e2066d4983c4/-](https://www.dpdc.gov.bd/site/page/eb2e2326-6a67-4b3d-9f8b-e2066d4983c4/-)

## Description

DPDC AMI Customer Service App is a Customer Experience (CX) Platform designed to offer convenience and control to utility customers to access data anytime, anywhere, and on any device (phone and computer) all while keeping things simple and user-friendly.



This app offers personalized self-service capabilities throughout a single integrated mobile and web platform that helps you to have real time two-way communication with your Utility, manage your utility account, view your usage, view personalized recommendations for saving energy, and save money on your bill.

## Rankings

- #382,554 — Overall

## Review summary

Most reviews say the DPDC AMI Customer Service App fails to load or operate, with startup issues (logo stuck), login/OTP registration problems, and doubts about its authenticity (described as fake or unreliable). Overall, users find the app unusable and not fit for purpose.

### Cons

- App won't open or gets stuck on the logo, rendering it unusable.
- OTP/registration problems; users do not receive OTP and cannot complete registration.
- Cannot register/bill or sign in; login attempts fail.
- App is perceived as fake or untrustworthy for a government utility.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1602467049)