# ZDialer by Zoho Voice

> Cloud telephony app for SMBs

Canonical page: [https://chrome-stats.com/d/id1600622064](https://chrome-stats.com/d/id1600622064)

## Overview

- **ID:** `id1600622064`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Zoho Corporation
- **Category:** Productivity
- **Rating:** 4.40 / 5 (397 ratings)
- **Version:** 3.4.0
- **Last updated:** 2026-09-15
- **First published:** 2022-02-01
- **Size:** 36 MB
- **Data as of:** 2026-09-17
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/zdialer-by-zoho-voice/id1600622064)
- **Website:** [https://www.zoho.com/voice](https://www.zoho.com/voice)
- **Privacy policy:** [https://www.zoho.com/privacy.html](https://www.zoho.com/privacy.html)

## Description

Transform the way you handle business communication with ZDialer by Zoho Voice, a lightweight cloud telephony app built for SMBs. Quickly set up your Zoho Voice account, assign admins, supervisors, and technicians, and define user privileges for your entire team.

Get your own numbers from multiple countries, assign them to teammates, and enjoy seamless CRM integrations with Zoho CRM, Desk, Bigin, and more. Use features like IVRs, call queues, live monitoring, call recording, voicemail, and low-cost international calls—all from a mobile-friendly, single platform.

## Rankings

- #81,757 — Overall
- #24 — dial

## Review summary

Overall, ZDialer shows promise for Zoho users, with solid call quality when connected and CRM integration potential. However, recurring issues harm reliability, including call connectivity problems, crashes/loading issues, limited SMS features, and uneven Zoho CRM sync. Some users also report disruptive rating prompts. The app has clear potential for Zoho workflows, but reliability and feature parity need significant improvement.

### Pros

- Strong call quality when a connection is established
- Zoho CRM integration offers caller identification and potential workflow benefits
- Some users report the app works well for Zoho users
- Positive sentiment about Zoho ecosystem features when they function

### Cons

- Frequent call connectivity issues: reconnecting, no audio, dropped calls
- Stability problems: crashes, blank screens, problematic updates
- SMS limitations: cannot delete messages, no MMS, no group messaging
- Inconsistent Zoho CRM sync/integration
- Disruptive rating prompts UX during use

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1600622064)