# Faye Travel Insurance

> 100% digital trip protection

Canonical page: [https://chrome-stats.com/d/id1597658672](https://chrome-stats.com/d/id1597658672)

## Overview

- **ID:** `id1597658672`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Zenner, Inc.
- **Category:** Travel
- **Rating:** 4.50 / 5 (747 ratings)
- **Version:** 2.57.1
- **Last updated:** 2026-09-03
- **First published:** 2022-03-28
- **Size:** 170 MB
- **Data as of:** 2026-09-06
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/faye-travel-insurance/id1597658672)
- **Website:** [https://www.withfaye.com/](https://www.withfaye.com/)
- **Privacy policy:** [https://assets.withfaye.com/privacy-policy](https://assets.withfaye.com/privacy-policy)

## Description

### Overview
Faye Travel Insurance is a 100% digital trip protection platform designed for modern travelers. Get a personalized plan in about 60 seconds, covering your trip, belongings, health, and even your pet.

### Why choose Faye
Real-time trip monitoring and flight-change alerts, emergency medical help with access to 20K telemedicine doctors in 21 languages, 24/7 human support, fast, paperless claims, and digital reimbursements through Faye Wallet. Safekeeping stores essential docs offline and securely with Face ID protection. Handy widgets provide weather, currency conversions, and local recommendations.

## Rankings

- #62,681 — Overall

## Review summary

Reviewer's feedback is mixed: users praise a simple, well-designed app and handy travel features, plus generally easy claim filing and timely reimbursements in many cases. However, repeated login woes, slow or opaque claims processes, payout disputes, and uneven customer service detract from the experience. Issues with pricing quotes and setup steps also appear. Overall, usability is strong, but reliability and consistency in claims and support need improvement.

### Pros

- Easy to use app with quick sign-up and purchasing of policies
- Useful travel-management features (flight updates, document storage, currency converter)
- Generally smooth claim filing and quick reimbursements in many cases
- Helpful in-app notifications and trip updates
- Supportive chat assistance in some interactions

### Cons

- Sign-in/login problems and endless login loops; issues accessing features after purchase
- Cumbersome or inconsistent claims process with repeated requests for information and long delays
- Inconsistent reimbursements and disputes over payout (e.g., similar trips not reimbursed, underpayments)
- Fragmented customer service with multiple agents and repetitive scripted responses
- App reliability issues (pricing quote failures, QR code delays, setup problems)

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1597658672)