# Passerelle Coach

> Real time video support

Canonical page: [https://chrome-stats.com/d/id1596462094](https://chrome-stats.com/d/id1596462094)

## Overview

- **ID:** `id1596462094`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** SupportSquare NV
- **Category:** Business
- **Version:** 5.3.0
- **Last updated:** 2026-09-11
- **First published:** 2022-07-28
- **Size:** 75 MB
- **Data as of:** 2026-09-24
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/passerelle-coach/id1596462094)
- **Website:** [https://coach.supportsquare.io/](https://coach.supportsquare.io/)
- **Privacy policy:** [https://www.supportsquare.io/privacy](https://www.supportsquare.io/privacy)

## Description

Passerelle Coach is used for advanced remote support for field engineers by service-desk operators or colleagues. The field engineers can carry smart glasses (or use tablets or other portable devices). Next to bi-directional audio/video and messaging support, the operator can send documents, instructions, take remote on-site pictures, store them for later reference, enrich them with annotations and show them on the device of the field engineer. Such annotations can even be made on the live video stream, resulting in an AR-like experience for the field engineer.

## Rankings

- #2,110,340 — Overall

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1596462094)