# Hand and Stone

> Lifestyle

Canonical page: [https://chrome-stats.com/d/id1593378103](https://chrome-stats.com/d/id1593378103)

## Overview

- **ID:** `id1593378103`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Hand and Stone Franchise Corp.
- **Category:** Lifestyle
- **Rating:** 3.30 / 5 (373 ratings)
- **Version:** 5.20.0
- **Last updated:** 2026-08-19
- **First published:** 2022-11-03
- **Size:** 78 MB
- **Data as of:** 2026-09-06
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/hand-and-stone/id1593378103)
- **Website:** [https://handandstone.com/](https://handandstone.com/)
- **Privacy policy:** [https://handandstone.com/page/privacy-policy](https://handandstone.com/page/privacy-policy)

## Description

Hand & Stone's Mobile App puts spa services at your fingertips. Locate 500+ locations, book massages and facials, manage gift cards, memberships, and loyalty points, and view upcoming or past appointments.

Features include Quick Booking for repeat services, self check-in for members, and easy account management to tailor your spa experience.

## Rankings

- #93,550 — Overall

## Review summary

Users praise therapists and staff but repeatedly report booking and login issues. The main pain points are inability to see available times and persistent waitlists; frequent app freezes, form errors, and failed password/verification flows; confusion around rewards, credits, and gift cards. The app is described as outdated and hard to use, with limited add-on selection and poor UX. Improvements needed include reliable scheduling, faster login/support, modern UI, dark mode, and clear loyalty features.

### Pros

- High-quality, skilled therapists delivering effective treatments.
- Friendly, professional front-desk staff and good in-person service.
- Clean, relaxing studio environments.
- Basic appointment scheduling via the app (availability is a feature when functioning).

### Cons

- Inconsistent booking flow: cannot view open appointment times and are repeatedly redirected to waitlists; difficulty selecting preferred therapists or longer sessions.
- App reliability issues: freezing, endless spinning wheels, failing to save information, and membership sync problems.
- Login and verification problems: codes not being sent, password resets failing, and limited or no reliable tech support.
- Confusing loyalty, gift card, and rewards features: unclear points/packages and gift cards not visible.
- Outdated, clunky UX and design: lack of dark mode, difficulty adding multiple add-ons, and overall poor navigation.

## Similar extensions and apps

- [Hand and Stone Mobile](https://chrome-stats.com/d/id6466817750) — 1.50 / 5
- [Spa Stinny Mobile](https://chrome-stats.com/d/id1666241485)
- [Super Massage](https://chrome-stats.com/d/id6760017694)
- [MensRoomSpa](https://chrome-stats.com/d/id1587356837) — 5.00 / 5
- [Hand in Health](https://chrome-stats.com/d/id6758004739)
- [Healing Touch Massage](https://chrome-stats.com/d/id6737802655)
- [Face to Face Spa](https://chrome-stats.com/d/id1585629774)
- [Hands On Heal](https://chrome-stats.com/d/id6670318902) — 5.00 / 5
- [The Luxurious Spa Connect](https://chrome-stats.com/d/id6457252547)
- [The Country Spa](https://chrome-stats.com/d/id6450360588)
- [Mink Hand & Foot Spa](https://chrome-stats.com/d/id936826345)
- [Indulgence Salon and Spa](https://chrome-stats.com/d/id1632108753)

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1593378103)