# EquateAccess

> Multi-factor authentication

Canonical page: [https://chrome-stats.com/d/id1590978658](https://chrome-stats.com/d/id1590978658)

## Overview

- **ID:** `id1590978658`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Equatex AG
- **Category:** Productivity
- **Rating:** 1.30 / 5 (193 ratings)
- **Version:** 3.1.0
- **Last updated:** 2026-02-11
- **First published:** 2021-11-11
- **Size:** 46 MB
- **Data as of:** 2026-09-09
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/equateaccess/id1590978658)
- **Privacy policy:** [https://www.equatex.com/terms-use/equateaccess](https://www.equatex.com/terms-use/equateaccess)

## Description

EquateAccess is the companion security app for EquatePlus, the equity compensation platform offered by Computershare and Equatex. It provides multi-factor authentication (MFA) to simplify login and add an extra layer of protection.

When you’re invited to use EquateAccess, install the app, register it to your account, and scan a QR code at login. Authenticate with Face ID, Touch ID, or your EquateAccess PIN to complete access. The app requires permission to use your camera and must be configured by your company for MFA to function correctly.

## Rankings

- #169,495 — Overall

## Review summary

User reviews largely indicate EquateAccess's QR-based login is broken on iOS. Scanning the QR code frequently fails or shows a black camera view, preventing login and access to accounts. Many describe the app as unusable, overly convoluted, and lacking helpful guidance. Support appears insufficient, with users unable to reach assistance. Overall, the top issues are failed QR scanning, login/authentication problems, awkward user experience, and poor support.

### Cons

- QR code scanning frequently fails or does not scan.
- Cannot log in or access accounts due to authentication problems.
- Camera access prompt leads to a black screen; QR scanning is unusable.
- User interface is overly convoluted with little guidance or help resources.
- Poor or unavailable customer support and assistance.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1590978658)