# ITA Airways

> Travel

Canonical page: [https://chrome-stats.com/d/id1589844779](https://chrome-stats.com/d/id1589844779)

## Overview

- **ID:** `id1589844779`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** ITALIA TRASPORTO AEREO S.P.A.
- **Category:** Travel
- **Rating:** 4.40 / 5 (1,472 ratings)
- **Version:** 5.636.1
- **Last updated:** 2026-09-08
- **First published:** 2021-10-15
- **Size:** 343 MB
- **Data as of:** 2026-09-18
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/ita-airways/id1589844779)
- **Website:** [https://www.itaspa.com](https://www.itaspa.com/)
- **Privacy policy:** [https://www.itaspa.com/en\_en/special-pages/privacy.html](https://www.itaspa.com/en_en/special-pages/privacy.html)

## Description

ITA Airways Chrome Extension puts essential travel tools in your browser. Book ITA Airways flights, check in with your booking reference, manage your bookings and add-ons, and view full flight schedules with real-time status updates.

Designed for travelers, this extension streamlines planning and day-of travel by keeping itineraries, status information, and core actions close at hand.

## Rankings

- #47,578 — Overall
- #88 — airline

## Review summary

The majority of reviews describe the ITA Airways iOS app as unreliable and frustrating. Repeated authentication problems (login requiring an ID, password reset emails not arriving, and inconsistencies between app and web login) are common. The app is plagued by crashes, freezes, and buggy flows for check-in, seat selection, and boarding passes. It also provides little to no real-time flight status or gate information. Users complain about poor support and having to use the web or phone for core tasks.

### Cons

- Repeated login/authentication issues: the app requires an ID to login and often does not deliver the confirmation link or password reset emails; login behavior differs between the app and the website.
- Frequent crashes and reliability problems: the app crashes during check-in, booking, seat changes, or viewing boarding passes.
- Lack of real-time flight status information: the app provides little to no updates on flight status, gates, delays, or baggage tracking.
- Inability to perform core tasks reliably: check-in, seat selection, and boarding passes frequently fail or are missing, forcing users to use a browser or phone.
- Poor customer support and remediation: customers report difficulty contacting ITA and handling issues, including baggage problems and refunds.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1589844779)