# Soy Lebara - Customer area

> Official Lebara Spain app

Canonical page: [https://chrome-stats.com/d/id1588056713](https://chrome-stats.com/d/id1588056713)

## Overview

- **ID:** `id1588056713`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** MASORANGE
- **Category:** Utilities
- **Rating:** 4.60 / 5 (515 ratings)
- **Version:** 26.37.1
- **Last updated:** 2026-09-14
- **First published:** 2022-02-03
- **Size:** 82 MB
- **Data as of:** 2026-09-21
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/soy-lebara-customer-area/id1588056713)
- **Privacy policy:** [https://yosoylebara.es/politica-de-privacidad-cliente.html](https://yosoylebara.es/politica-de-privacidad-cliente.html)

## Description

### Overview
The Soy Lebara - Customer Area extension helps Lebara Spain customers manage their mobile lines directly from your browser. Track data, calls, and SMS usage, view active add-ons, and top up your balance with a few taps.

### Quick start
Sign in with your Lebara number and the I'm Lebara password. If you don’t have a password yet or have forgotten it, you can reset it from the app.

## Rankings

- #72,403 — Overall

## Review summary

Users praise the affordable €15/month plan with Europe-wide roaming and long-standing reliability. However, recurring issues are centered on the app: frequent login/registration problems, especially after updates or Yoigo changes; top-up and balance discrepancies; and slow customer support with refund friction. Some reviews note that Yoigo branding/app changes exacerbate usability issues. Overall, strong value for travel use but significant app and billing usability problems.

### Pros

- Very affordable €15/month plan with Europe-wide roaming.
- Long-standing reliability and positive experiences over several years.
- Positive overall sentiment with some users highly recommending Lebara.
- Travel-friendly service that works well for users who need coverage abroad.

### Cons

- App access/login/registration problems after updates or due to Yoigo changes.
- Billing/top-up issues and balance discrepancies, including charges not reflected in-app balance.
- Slow or unhelpful customer support and issues with refunds/communication.
- App changes/branding with Yoigo causing widespread usability problems and registration difficulties.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1588056713)