# Secure Conversations

> Medical

Canonical page: [https://chrome-stats.com/d/id1587965973](https://chrome-stats.com/d/id1587965973)

## Overview

- **ID:** `id1587965973`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** PointClickCare
- **Category:** Medical
- **Rating:** 4.70 / 5 (368 ratings)
- **Version:** 2.0.35
- **Last updated:** 2026-09-08
- **First published:** 2022-08-04
- **Size:** 72 MB
- **Data as of:** 2026-09-20
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/secure-conversations/id1587965973)
- **Website:** [http://www.pointclickcare.com](http://www.pointclickcare.com/)
- **Privacy policy:** [http://www.pointclickcare.com/us/privacy-policy](http://www.pointclickcare.com/us/privacy-policy)

## Description

Secure Conversations is a HIPAA-compliant messaging extension that integrates with PointClickCare to enable secure, resident-specific and general chats among clinicians. From an iPhone or iPad, authorized users can quickly reach physicians, nurses, and staff, improving care coordination, response times, and decision making in senior living environments.

Key benefits:
- HIPAA-compliant, secure messaging
- Resident-specific and general conversations
- Directory search to find contacts
- Streamlined communication for better patient care

## Rankings

- #82,096 — Overall
- #41 — conversation

## Review summary

Secure Conversations is praised for enabling fast, quick, and effective communication among residents, staff, and physicians, contributing to care coordination. However, reviews consistently flag reliability and privacy issues: notifications failing, heavy login friction, frequent crashes, privacy risks with cross-resident access, and missing features like secure photo messaging and robust search/filters. The app shows potential value for clinical communications, but stability and data-safety concerns hinder adoption and workflow. Users want fixes to notifications, reliability, and privacy controls, or a return to prior capabilities.

### Pros

- Improves communication with residents, staff, and doctors (efficient, quick, and helpful for resident care).
- Quick and handy for care workflows.
- Viewed positively as a core tool for patient care communications.

### Cons

- Notifications do not work or are not time-sensitive; no badge indicators, risking delayed care.
- Frequent login/sign-in friction and password handling; no persistent login.
- Stability issues: crashes, glitches, and repeated reinstalls.
- Privacy concerns: messages accessible to other residents and cross-facility visibility.
- Missing features and usability gaps: cannot send secure photo messages; limited search/filters by facility/patient.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1587965973)