# HelpCare - TeleHealth Services

> Telemedicine & Mental Health

Canonical page: [https://chrome-stats.com/d/id1587327842](https://chrome-stats.com/d/id1587327842)

## Overview

- **ID:** `id1587327842`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** New Benefits
- **Category:** Health & Fitness
- **Rating:** 4.00 / 5 (133 ratings)
- **Version:** 1.25
- **Last updated:** 2026-07-31
- **First published:** 2022-03-09
- **Size:** 82 MB
- **Data as of:** 2026-09-26
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/helpcare-telehealth-services/id1587327842)
- **Website:** [https://memberportal.newbenefits.com/login](https://memberportal.newbenefits.com/login)
- **Privacy policy:** [https://www.helpcareplus.com/privacy-policy](https://www.helpcareplus.com/privacy-policy)

## Description

HelpCare+ Unlimited gives you and your family unlimited access to telemedicine and mental health counseling from home. Get quick diagnoses, treatment options, and prescriptions with no copays and no per-call charges—24/7 access to doctors by phone or video.

In addition, you can message with board-certified physicians, specialists, psychologists, pharmacists, dentists, dietitians, and fitness trainers. Plus save up to 85% on prescriptions, MRI/CT scans, labs, and medical equipment.

## Rankings

- #128,814 — Overall

## Review summary

Feedback is mixed. Users praise the app for easy use, quick access to doctors/counselors, and potential cost savings from telehealth and counseling. However, many report serious billing and cancellation problems, unresponsive support, and occasional login/technical issues. A subset even labels it a scam. Overall, the service offers convenient care when it works, but recurring billing disputes and service reliability undermine trust.

### Pros

- Easy to use and navigate
- Fast access to telehealth providers (quick calls with doctors/counselors)
- Integrated telehealth and counseling services in one app
- Perceived value and cost savings when used regularly

### Cons

- Difficult or impossible to cancel subscriptions; recurring charges and unclear refunds
- Poor or unresponsive customer service; hard to reach and slow responses
- Billing issues and hidden fees; multiple reports of charges without service or after cancellation
- Login/technical reliability problems and app instability

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1587327842)