# Consumers Energy

> Utilities

Canonical page: [https://chrome-stats.com/d/id1586004803](https://chrome-stats.com/d/id1586004803)

## Overview

- **ID:** `id1586004803`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Consumers Energy
- **Category:** Utilities
- **Rating:** 4.70 / 5 (22,417 ratings)
- **Version:** 1.34.1
- **Last updated:** 2026-07-29
- **First published:** 2021-12-14
- **Size:** 127 MB
- **Data as of:** 2026-09-17
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/consumers-energy/id1586004803)
- **Privacy policy:** [https://www.consumersenergy.com/privacy](https://www.consumersenergy.com/privacy)

## Description

Manage energy services in your browser with the Consumers Energy extension. It centralizes your accounts, makes bill payments easier, and delivers real-time alerts for bills and outages.

Key features include flexible, secure payments (PayPal, Venmo, Apple Pay, Google Pay, bank transfers, or cards); scheduled payments; an interactive outage map; and customizable settings to fit your routine.

## Rankings

- #10,930 — Overall

## Review summary

Users praise in-app bill payment and some outage monitoring, but repeatedly report unreliable outage data, billing glitches, and login/account issues. The app’s UX is often criticized, and many users express concern about high bills. Overall, improvements are needed in outage accuracy, billing reliability, and user experience, with pricing frustration adding to user dissatisfaction.

### Pros

- In-app bill payment is convenient, including the option to pay someone else’s bill.
- App generally performs smoothly and completes tasks quickly.
- Outage monitoring and status updates are useful for tracking storm effects.

### Cons

- Outage information is unreliable or inconsistent (status changes, restoration claims that don’t align).
- Billing and autopay issues (double charges, misapplied payments, overdue notices, fees).
- Login/account management problems (frequent sign-outs, biometric login failures, email changes).
- Poor UX/UI and confusing data presentation; frequent app updates hinder usability.
- High electricity costs / pricing concerns mentioned by multiple users.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1586004803)