# Cognisent 2.0

> Business

Canonical page: [https://chrome-stats.com/d/id1583846615](https://chrome-stats.com/d/id1583846615)

## Overview

- **ID:** `id1583846615`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** VA TAS LLC
- **Category:** Business
- **Rating:** 4.20 / 5 (404 ratings)
- **Version:** 1.175
- **Last updated:** 2026-08-13
- **First published:** 2022-08-09
- **Size:** 72 MB
- **Data as of:** 2026-09-20
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/cognisent-2-0/id1583846615)
- **Privacy policy:** [https://www.mapcommunications.com/privacy-statement/](https://www.mapcommunications.com/privacy-statement/)

## Description

Cognisent 2.0 delivers secure team messaging with customizable alert modes and protocol-based escalation for unread messages. It supports secure in-app chat, message forwarding, reminders for follow-ups, and logging of calls with time and duration.

Outbound calls can be masked on caller ID, while comments and callbacks are time-stamped and stored in a secure data center. The platform uses biometric authentication, username/password protection, and complete documentation from message origination to callback. All data is accessible via a secure customer web portal, with dedicated in-app support available.

## Rankings

- #82,716 — Overall

## Review summary

Users largely report reliability and UX problems. The most recurring issues are unreliable/broken push notifications, frequent automatic logouts, and general instability that can disrupt critical on-call tasks. Additional common concerns include missing/inaccurate call details and awkward on-call workflow/navigation. A few reviews mention positive aspects such as easy onboarding and immediate alerts when the system works, and transparent usage tracking, but overall reliability and usability are major barriers.

### Pros

- Real-time alerts/notifications when the app is functioning correctly.
- Easy-to-understand onboarding/setup.
- Usage transparency with tracked usage/minutes.
- Responsive onboarding/account support noted by some users.

### Cons

- Push notifications are unreliable: many users report silent, missing, or not-delivered alerts.
- Frequent random logouts / sign-in problems and password reset frustrations.
- General instability: frequent freezes, crashes, and loading failures.
- Inaccurate or missing call information: no transcripts, unclear notes, or wrong caller details.
- On-call workflow and UI issues: difficulties with schedule changes, blank screens, and challenging navigation.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1583846615)