# Southwest General Healthelife

> Medical

Canonical page: [https://chrome-stats.com/d/id1581412416](https://chrome-stats.com/d/id1581412416)

## Overview

- **ID:** `id1581412416`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Southwest General Health Center
- **Category:** Medical
- **Rating:** 1.60 / 5 (33 ratings)
- **Version:** 102.1.19
- **Last updated:** 2024-01-09
- **First published:** 2022-03-08
- **Size:** 38 MB
- **Data as of:** 2026-09-18
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/southwest-general-healthelife/id1581412416)
- **Website:** [https://www.swgeneral.com/patients-visitors/healthelife/healthelife-app/](https://www.swgeneral.com/patients-visitors/healthelife/healthelife-app/)
- **Privacy policy:** [https://www.swgeneral.com/patients-visitors/hipaa-privacy-practices-notice/](https://www.swgeneral.com/patients-visitors/hipaa-privacy-practices-notice/)

## Description

See your health record online

SWGeneral HealtheLife is a free app that makes it easy for you to manage your health information online. You’ll get quick, secure access to your medical record—anytime, anywhere you have internet access. Use the app to more easily access your Southwest General HealtheLife (patient portal) account to:
• View test results
• Renew prescriptions
• Manage your appointments  
• Message your Southwest General Medical Group doctor
• View clinical notes 
• Download medical records to share with your doctor
• Fill out forms prior to appointments
• Update your insurance and other information
• Access health and wellness resources 

The SWGeneral HealtheLife app also can make it easier to connect to your health and wellness data. For expanded access to your health and wellness data, you may securely connect some of the health management apps you use (e.g., fitness trackers, dietary trackers, etc.) to Southwest General’s HealtheLife to record wellness information such as blood pressure, weight, activity and nutrition. Participating providers can also allow you to add your HealthKit data to your electronic medical record.

## Rankings

- #312,160 — Overall

## Review summary

Users report that Southwest General Healthelife promises access to health information but often fails in use. The most common issues are the app not opening, difficulties creating or linking accounts (invites and codes failing), and repeated sign-in requirements. Support is described as slow or unhelpful, with unclear department handoffs, making the app largely unusable despite the intended benefits.

### Cons

- App won’t open or frequently fails to launch, preventing access to records.
- Cannot set up an account, with invites not arriving and access codes not working.
- Repeated sign-in requests and persistent login issues.
- Slow or unhelpful tech support and poor handoffs between departments (customer service and medical records).

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1581412416)