# Client Video - Online Therapy

> Secure, safe, Psychology Today

Canonical page: [https://chrome-stats.com/d/id1580778922](https://chrome-stats.com/d/id1580778922)

## Overview

- **ID:** `id1580778922`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Psychology Today
- **Category:** Health & Fitness
- **Rating:** 2.80 / 5 (43 ratings)
- **Version:** 2.8.0
- **Last updated:** 2026-01-26
- **First published:** 2021-09-22
- **Size:** 56 MB
- **Data as of:** 2026-09-17
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/client-video-online-therapy/id1580778922)
- **Privacy policy:** [https://docs.psychologytoday.com/directory/privacy-policy/en/latest](https://docs.psychologytoday.com/directory/privacy-policy/en/latest)

## Description

Connect with your therapist through secure video. Psychology Today’s video platform is the trusted choice for therapists, providing clients like you with a simple, secure, and convenient way to meet online. Psychology Today simply delivers the technology; your therapist provides the care.

When you’re ready for your session, your therapist will email you a secure link to their private waiting room. Just click the link, enter your name, and you’ll be ready to start your appointment in no time.

## Rankings

- #223,557 — Overall

## Review summary

The app is seen as a preferable browser substitute for therapy video but is dogged by recurring microphone permissions failures, missing patient landscape orientation, and persistent camera/video problems that hamper sessions. Many users workaround by reinstalling or using the web version; improvements in permission handling, landscape support, and reliability would greatly improve user experience.

### Pros

- Users prefer the app to browser-based video calls for therapy.
- Generally functional video therapy app when it works (positive sentiment in at least one review).
- Some users report choosing the app specifically to avoid using a browser for appointments.

### Cons

- Microphone permission issues: app prompts for mic access but there is no option to grant mic permissions in Settings, or mic access stops working.
- No landscape mode for patients; provider side has landscape mode, creating inconsistency.
- Video/camera reliability problems: gray screen, therapist unable to see the patient, and inconsistent behavior across devices.
- Reliability concerns persist over months with some users unable to join sessions and many fallback to the web version.
- Ongoing bugs and slow/no updates addressing microphone and camera issues.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1580778922)