# SafetyWing

> Travel medical insurance

Canonical page: [https://chrome-stats.com/d/id1574203583](https://chrome-stats.com/d/id1574203583)

## Overview

- **ID:** `id1574203583`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** SafetyWing
- **Category:** Lifestyle
- **Rating:** 1.70 / 5 (21 ratings)
- **Version:** 1.9.1
- **Last updated:** 2026-07-08
- **First published:** 2023-10-10
- **Size:** 91 MB
- **Data as of:** 2026-09-06
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/safetywing/id1574203583)
- **Website:** [https://safetywing.com](https://safetywing.com/)
- **Privacy policy:** [https://safetywing.com/privacy-policy](https://safetywing.com/privacy-policy)

## Description

The official SafetyWing app for Nomad Insurance: 1 policy for travel medical coverage in 175+ countries.

- Buy, cancel and manage your Nomad Insurance coverage
- Edit your account info
- Chat with our 24/7 customer care team if you need help

Nomad Insurance provides medical coverage for injuries or illness and travel coverage for delays and interruptions. It covers you all over the world outside your home country: with one policy, you're automatically covered in 175+ countries.

It's flexible: buy before you leave or at any point during your travels. Get coverage for a single trip or automatically extend it every month to travel worry-free, which you can cancel anytime for a full refund for the remaining days.

## Rankings

- #368,248 — Overall

## Review summary

User reviews for SafetyWing on Apple are predominantly negative. The most recurring issues are denied or delayed claims despite documentation, inconsistent and poor customer service, unusable app due to login problems, distrust and accusations of scams/loopholes, and strict policy terms with disputed refunds or pre-existing condition exclusions. Together, these issues suggest a pattern of questionable value and transparency in coverage and claim handling.

### Cons

- Frequent claim denials and slow/opaque processing; customers report having to submit multiple documents and still being denied.
- Terrible customer service and unresponsive support; difficulty reaching staff and inconsistent explanations.
- App functionality issues; login problems (e.g., Google/Apple/Facebook authentication not working) and an overall unusable app.
- Perceived illegitimacy and trust concerns; many claim the service uses loopholes and acts like a scam.
- Policy limitations and refunds; pre-existing condition exclusions and cancellations often not refunded or reimbursed.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1574203583)