# Fort Worth MyH2O

> Utilities

Canonical page: [https://chrome-stats.com/d/id1573650740](https://chrome-stats.com/d/id1573650740)

## Overview

- **ID:** `id1573650740`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Smart Energy Systems LLC
- **Category:** Utilities
- **Rating:** 4.80 / 5 (6,231 ratings)
- **Version:** 1.6
- **Last updated:** 2025-06-04
- **First published:** 2022-07-01
- **Size:** 39 MB
- **Data as of:** 2026-09-08
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/fort-worth-myh2o/id1573650740)
- **Privacy policy:** [https://fwmyh2o.smartcmobile.com/Portal/PrivacyPolicy.aspx](https://fwmyh2o.smartcmobile.com/Portal/PrivacyPolicy.aspx)

## Description

Fort Worth MyH2O is a Chrome extension that helps customers monitor water usage and access billing information from Fort Worth Water. 

The extension enables secure login, viewing current bills, and paying monthly charges, all from a single, convenient interface. With MyH2O you can update account details, manage payment methods, and customize notification preferences to receive alerts via text or email for billing, service updates, and usage insights.

## Rankings

- #22,753 — Overall

## Review summary

Fort Worth MyH2O is valued for its user-friendly design, ease of bill payment, and payment reminders, but multiple reviews point to reliability and usability gaps. Recurrent payment processing failures, sign-in/authentication issues, and cumbersome navigation hinder use. Auto-pay management bugs also frustrate users. Improvements in payment reliability, robust login options, and more intuitive navigation would significantly boost overall satisfaction.

### Pros

- User-friendly interface and easy navigation
- Easy to pay bills from the app
- Bill due notifications and reminders work well

### Cons

- Recurring payment processing failures and inability to complete payments
- Login/authentication problems (sign-in failures, password resets, biometric sign-in issues)
- Poor usability and navigation; app/website described as not intuitive or cumbersome
- Auto-pay enrollment and management bugs (changes not possible; delete autopay feature not working)

## Similar extensions and apps

- [MyWater MUD25](https://chrome-stats.com/d/id1220345375) — 2.30 / 5
- [MyAquaTrax](https://chrome-stats.com/d/id1462407515) — 3.80 / 5
- [Westy Water](https://chrome-stats.com/d/id1623495966) — 4.90 / 5
- [H2O Wireless](https://chrome-stats.com/d/id6737809728) — 1.90 / 5
- [My NNWW Water App](https://chrome-stats.com/d/id1438088008) — 4.70 / 5
- [Hartford Utilities](https://chrome-stats.com/d/id6449432365) — 3.00 / 5
- [TriRiver Water](https://chrome-stats.com/d/id6755206756)
- [My Utility Account - Mobile](https://chrome-stats.com/d/id1447552942) — 4.50 / 5
- [City of Toledo Public Utility](https://chrome-stats.com/d/id6504540399) — 4.40 / 5
- [Hallsdale-Powell Utility](https://chrome-stats.com/d/id1172230469) — 1.10 / 5
- [My OKC Utilities](https://chrome-stats.com/d/id1529206131) — 4.70 / 5
- [MyWaterSD - City of San Diego](https://chrome-stats.com/d/id1202281723) — 4.60 / 5

---

Source: [Chrome-Stats](https://chrome-stats.com/d/id1573650740)