# SmarterTrack Mobile

> Customer service to go

Canonical page: [https://chrome-stats.com/d/id1573423595](https://chrome-stats.com/d/id1573423595)

## Overview

- **ID:** `id1573423595`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** SmarterTools Inc.
- **Category:** Business
- **Rating:** 4.50 / 5 (2 ratings)
- **Version:** 1.0.14
- **Last updated:** 2026-07-08
- **First published:** 2022-08-24
- **Size:** 58 MB
- **Data as of:** 2026-09-20
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/smartertrack-mobile/id1573423595)
- **Website:** [https://www.smartertools.com](https://www.smartertools.com/)
- **Privacy policy:** [https://www.smartertools.com/company/privacy-policy](https://www.smartertools.com/company/privacy-policy)

## Description

SmarterTrack Mobile complements the full web interface that's available to agents and managers using SmarterTrack, either on-premises or the SmarterTrack hosted service. It provides all the core functionality needed to provide high quality customer service and support when on-the-go.

This includes access to:

Ticketing
- Take/transfer tickets
- Reply to tickets
- Set follow-ups
- Add comments
- Upload files/attachments
- Ticket translations
- Much more!

Live Chat
- New chat and/or chat message notifications
- Take/transfer chats
- Reply to chats
- Coach agents in a chat
- Live chat translation
- Much more!

Call Logging
- Create new call logs
- Add notes/descriptions
- Add/edit call times
- Much more!

Task Management
- Create new tasks
- Change status, priority, time estimates, etc.
- Add updates
- Much more!

And includes additional features such as:
- Light and dark themes
- In-App notifications for live chats
- Work across all Brands
- FaceID and TouchID supported for log in
- Group and agent management
- Run manual events

## Rankings

- #693,073 — Overall

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1573423595)