# MyMountSinai

> Medical

Canonical page: [https://chrome-stats.com/d/id1570642373](https://chrome-stats.com/d/id1570642373)

## Overview

- **ID:** `id1570642373`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Mount Sinai Health System
- **Category:** Medical
- **Rating:** 4.50 / 5 (6,307 ratings)
- **Version:** 11.8.3
- **Last updated:** 2026-08-25
- **First published:** 2021-08-15
- **Size:** 186 MB
- **Data as of:** 2026-09-14
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/mymountsinai/id1570642373)
- **Website:** [https://www.mountsinai.org/about/mymountsinai](https://www.mountsinai.org/about/mymountsinai)
- **Privacy policy:** [https://stmymtprodeus01.z13.web.core.windows.net/privacy.html](https://stmymtprodeus01.z13.web.core.windows.net/privacy.html)

## Description

MyMountSinai is your gateway to Mount Sinai providers and services. The app lets you find and schedule or manage appointments with new or existing providers, access virtual care (including virtual urgent care and virtual primary care), check in for visits, start a video visit, and view your medical records and lab results. You can check symptoms, find care based on your needs, message your provider, and request prescription refills, all in one secure patient portal. It also supports in-person urgent care, sending results alerts, paying bills with Apple Pay, and uploading health data from Apple HealthKit when enrolled in self-tracking programs.

MyMountSinai builds on Mount Sinai's MyChart tools to let you take care of health needs on the go and communicate easily with your medical team. Expect secure messaging, notifications when new messages or results arrive, and convenient access to your care history—wherever you are.

## Rankings

- #23,422 — Overall

## Review summary

Users praise MyMountSinai for an easy-to-use system for scheduling, quick access to lab results and records, and secure communication with care teams. The main drawbacks are delays and inconsistent responsiveness in messaging, plus occasional usability issues with the app’s performance. Overall, the app is valued for consolidating health information and facilitating care, but response times and UX reliability vary across reviews.

### Pros

- User-friendly app for scheduling and managing appointments (schedule, reschedule, forms).
- Centralized access to health records, test results, medical history, and medications.
- Secure direct messaging with your care team for questions anytime.
- All-in-one portal to find doctors, view visit notes, and manage meds with ease.

### Cons

- Delays in responses through in-app messaging (left messages unanswered; slow doctor responses).
- Mixed/slow app performance and usability concerns (some users report slow or poorly designed interface).

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1570642373)