# MyADT

> Manage your ADT account

Canonical page: [https://chrome-stats.com/d/id1567917160](https://chrome-stats.com/d/id1567917160)

## Overview

- **ID:** `id1567917160`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** ADT Fire and Security PLC
- **Category:** Business
- **Rating:** 1.30 / 5 (187 ratings)
- **Version:** 262.000
- **Last updated:** 2026-08-30
- **First published:** 2021-09-22
- **Size:** 105 MB
- **Data as of:** 2026-09-25
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/myadt/id1567917160)
- **Website:** [https://www.adt.co.uk/MyAdt](https://www.adt.co.uk/MyAdt)
- **Privacy policy:** [https://www.adt.co.uk/privacy](https://www.adt.co.uk/privacy)

## Description

MyADT provides instant, secure access to your ADT account, personalized to you, with everything in one place so you can get what you need when you need it without calling or emailing.

Key features include viewing and managing account details and keyholder information, booking and managing engineer visits and routine inspections, logging faults, and accessing support materials to help you get the most from your security system. Note: MyADT is for account and contract information and does not control the operation of your ADT system.

## Rankings

- #172,126 — Overall

## Review summary

User reviews mostly report that the MyADT iOS app is unusable due to persistent login failures, regional restrictions (UK/IE only; US not supported), and password reset problems. Many users can sign in on the website but not in the app, and some cannot add emergency contacts or manage accounts via the app. The upgrade seems to have worsened usability, and support is frequently described as unhelpful or hard to reach. Top issues: login problems, regional limitations, and weak support.

### Cons

- Frequent login failures on the iOS app; credentials accepted on the website but not in the app.
- Region restrictions; app only offers UK & Ireland options and US customers are not supported.
- Password reset issues; reset emails not arriving and password changes often failing.
- App upgrade introduced or highlighted; users prefer the old app and find the new one unusable.
- Customer support and in-app help are reported as ineffective or difficult to access (chat/phone).

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1567917160)