# Hyena Rider Assistant

> Health & Fitness

Canonical page: [https://chrome-stats.com/d/id1566979703](https://chrome-stats.com/d/id1566979703)

## Overview

- **ID:** `id1566979703`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Hyena Inc
- **Category:** Health & Fitness
- **Rating:** 3.30 / 5 (31 ratings)
- **Version:** 1.26.0
- **Last updated:** 2026-07-09
- **First published:** 2021-06-10
- **Size:** 130 MB
- **Data as of:** 2026-09-06
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/hyena-rider-assistant/id1566979703)
- **Website:** [https://www.hyena-ebike.com/software\_service/rider\_app](https://www.hyena-ebike.com/software_service/rider_app)
- **Privacy policy:** [https://www.hyena-ebike.com/privacy\_policy/](https://www.hyena-ebike.com/privacy_policy/)

## Description

Connection requirements:
To connect a smartphone to the e-bike with Hyena riding assist system via the Hyena Rider Assistant and access the full app functions, the following condition is required: Genuine Hyena e-bike system kits with all components using HAP 2.0 protocol, equipped with a Bluetooth integrated HMI (LED Multi, LED Chip, LED Compact EX).
https://www.hyena-ebike.com/software_service/rider_app
 
Bike Overview – Manage your e-bike and smart parts easily:
Riders can easily select and connect to their e-bikes for checking the status of all the components and updating the drive system firmware from a smartphone.
 
Dashboard - Personalized cycling computer:
Hyena Rider Assistant provides everything riders need to read during their efforts. Select from 15 different riding information cards to the dashboard freely, e.g., current speed, average speed, odometers, range.
 
Range Map - Planning the ride smartly:
The “Range Map” function allows riders to plan the cycling route based on the remaining battery level and riding support level. The map also shows up all the available bike service stations, riders can find their best match shop by the filter. 
Bike Reviews _Data Analysis:
Riders can check the precise ride data after their efforts, including weekly, monthly, and annual overview of riding and health status, history routes, and so on. All the data are collected in the cloud database.

Notifications:
Regular maintenance, new system firmware version released, and system error. You won't miss any important information about your e-bike.

Siri Shortcuts:
Rider Assistant supports Siri Shortcuts, delivers riders a quick way to apply actions on the e-bike with the app.
 
More expanded smart accessory functions...
Smarter security :
When equipped with Hyena iLock, riders can unlock the e-bikes by face ID, voice control, passcode, or set it to passive unlock mode. Once the smartphone connected to the bike via Bluetooth in 2 meters, the e-bike will automatically unlock itself.
 
Brand new comfort riding experience:
When equipped with Hyena iShift, riders can apply customized gear settings via the app. During riding, the derailleur will automatically switch to the suitable gear based on current riding conditions detected by the e-bike drive system.

## Rankings

- #238,308 — Overall

## Review summary

Users like the straightforward interface and power-level controls, and note developers are responsive. However, the app is plagued by unreliable ride tracking, device compatibility gaps, update stability problems, lack of Apple Health integration, and mandatory social logins, which keeps overall usability inconsistent.

### Pros

- Easy to use with a simple, adjustable dashboard for managing the e-bike.
- Power/assist level control lets you adjust motor power per assist level.
- Developers are responsive and actively improving the app.
- Firmware updates are supported and improvements are seen (progress indicator added).

### Cons

- Ride tracking is often unreliable and inaccurate, with data like battery and routes not tracked correctly.
- Device compatibility issues: may not connect to iPad; limited cross-device support; no Apple Watch support.
- Stability issues during updates: crashes on launch or bricked devices during firmware updates.
- No integration with Apple Health/Workout.
- Mandatory logins with Google/Apple/Facebook (privacy concerns).

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1566979703)