# CityMD Urgent Care

> Urgent Care, In-person&Virtual

Canonical page: [https://chrome-stats.com/d/id1565837885](https://chrome-stats.com/d/id1565837885)

## Overview

- **ID:** `id1565837885`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Summit Health Management LLC
- **Category:** Medical
- **Rating:** 4.50 / 5 (3,046 ratings)
- **Version:** 7.6.0
- **Last updated:** 2026-06-10
- **First published:** 2021-06-02
- **Size:** 79 MB
- **Data as of:** 2026-09-18
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/citymd-urgent-care/id1565837885)
- **Website:** [https://www.citymd.com/](https://www.citymd.com/)
- **Privacy policy:** [https://storcl1digitalappblob.blob.core.windows.net/containdigitalappblob/Digital%20App%20Terms%20of%20Use%20and%20Privacy%20Policy%20Combined.pdf](https://storcl1digitalappblob.blob.core.windows.net/containdigitalappblob/Digital%20App%20Terms%20of%20Use%20and%20Privacy%20Policy%20Combined.pdf)

## Description

CityMD Urgent Care provides fast access to urgent care visits, whether in-person or through on-demand virtual care. The app helps you skip the wait, stay connected, and manage your care from anywhere, including viewing test results, care summaries, medications, and bills in one secure place.

With 170+ locations across New Jersey and New York, CityMD offers board-certified doctors and rapid lab testing, open seven days a week, 365 days a year. The HIPAA-compliant app ensures secure, high-quality care whenever life happens.

## Rankings

- #33,812 — Overall

## Review summary

Most reviews focus on reliability and access issues: the app frequently crashes, users struggle with sign-in and password resets, and test results often don’t appear in-app. Support is often unhelpful, and billing features can be faulty. A minority report positive experiences, including telehealth availability and compassionate doctors, but these are overshadowed by the app’s core usability problems.

### Pros

- Telehealth option enables remote visits when in-person care isn’t feasible.
- Some doctors are wonderful and provide compassionate, helpful care (e.g., Dr. Devito).
- When the app is functioning, visits can be quick and convenient.

### Cons

- Frequent crashes/force closes on startup and during use.
- Login/authentication problems (can't sign in, verification codes fail, password reset emails looping).
- Test results delivery/access within the app not working as promised.
- Support is unhelpful or relies on automated bots with slow/responsive resolution.
- Billing/payments features unreliable (inaccurate bills, trouble creating payment plans).

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1565837885)