# Suffolk Transit On-Demand

> We make getting around easy!

Canonical page: [https://chrome-stats.com/d/id1564740337](https://chrome-stats.com/d/id1564740337)

## Overview

- **ID:** `id1564740337`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Via Transportation, Inc.
- **Category:** Travel
- **Rating:** 4.70 / 5 (472 ratings)
- **Version:** 4.30.0
- **Last updated:** 2026-09-08
- **First published:** 2021-06-08
- **Size:** 134 MB
- **Data as of:** 2026-09-17
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/suffolk-transit-on-demand/id1564740337)
- **Privacy policy:** [https://ridewithvia.com/privacy-policy/](https://ridewithvia.com/privacy-policy/)

## Description

Think of Suffolk Transit On-Demand as a ridesharing solution that makes getting around Suffolk easy—smart, affordable, and greener. With a few taps, book a ride in the app and our algorithm pairs you with others headed your way, offering the convenience of private transport with the efficiency of a shared ride.

SHARED. AFFORDABLE. SUSTAINABLE. Our corner-to-corner matching connects riders going the same direction, driving down costs while reducing congestion and CO2. Eligible users can access concessionary fares. For questions, contact support-suffolk@ridewithvia.com, and if you love the experience, a 5-star rating goes a long way.

## Rankings

- #74,312 — Overall

## Review summary

User reviews consistently praise the service when rides are available, noting friendly drivers and quick, safe trips that help local travel. However, the app suffers from reliability and coverage issues: rides are often unavailable or delayed, drivers may be idle or late, and some reports describe unsafe or rude driving behavior. Additionally, service coverage is not consistent across the area, with noted out-of-service zones. Improvements in availability, timeliness, safety, and app stability are needed.

### Pros

- Polite, friendly drivers who provide good service when rides are available
- Rides arrive quickly and get you to your destination safely
- Valuable local transit option that benefits the Southampton/Suffolk community
- Generally positive ride experiences when a ride is available

### Cons

- Unreliable ride availability with long wait times; often cannot get a ride
- Driver safety concerns: some drivers engage in texting while driving and inattentive or rude behavior
- Delays in pickup and poor timeliness: drivers idle for long periods and there are delays between arrival and app updates
- Limited service coverage / out-of-service zones that exclude some areas

## Similar extensions and apps

- [Hampton Roads Transit OnDemand](https://chrome-stats.com/d/id1618660542) — 4.80 / 5
- [Putnam On-Demand](https://chrome-stats.com/d/id6740588321) — 4.80 / 5
- [Rides on Demand](https://chrome-stats.com/d/id1538663146) — 2.10 / 5
- [Bay Transit Express](https://chrome-stats.com/d/id1568992827) — 4.80 / 5
- [Breeze OnDemand](https://chrome-stats.com/d/id1561612976) — 4.80 / 5
- [Arlington Transportation](https://chrome-stats.com/d/id6449251104) — 4.70 / 5
- [HOWL-A-RIDE](https://chrome-stats.com/d/id6756509905) — 1.00 / 5
- [RCT OnDemand](https://chrome-stats.com/d/id1540576421) — 5.00 / 5
- [Richmond Moves](https://chrome-stats.com/d/id1576344220) — 4.80 / 5
- [CATS On Demand](https://chrome-stats.com/d/id6695741577)
- [Baybus OnDemand](https://chrome-stats.com/d/id6476149100)
- [UTA On Demand](https://chrome-stats.com/d/id1574141449) — 4.60 / 5

---

Source: [Chrome-Stats](https://chrome-stats.com/d/id1564740337)