# Transcarent

> Health and Care on Your Terms

Canonical page: [https://chrome-stats.com/d/id1563769390](https://chrome-stats.com/d/id1563769390)

## Overview

- **ID:** `id1563769390`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Transcarent
- **Category:** Medical
- **Rating:** 4.80 / 5 (2,105 ratings)
- **Version:** 6.18.0
- **Last updated:** 2026-09-17
- **First published:** 2021-06-18
- **Size:** 291 MB
- **Data as of:** 2026-09-19
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/transcarent/id1563769390)
- **Website:** [https://transcarent.ai](https://transcarent.ai/)
- **Privacy policy:** [https://transcarent.com/privacy-policy](https://transcarent.com/privacy-policy)

## Description

Transcarent consolidates care in one mobile app. Instantly connect with a doctor or access physical therapy, medications, mental health, surgery, and other benefits—anywhere, anytime. Find high‑quality, in‑network providers and sync with Apple Health to track steps and weight.

Your Personal Health Guide provides trusted, actionable options for every step of your health journey. Ask questions, receive guidance, and learn where you can have procedures done. Enjoy 24/7 virtual visits by video or chat, with costs varying by your benefits plan, and access nurse support and in‑home care when needed.

## Rankings

- #38,985 — Overall

## Review summary

Overall mixed: a few reviewers report quick telehealth visits and fast prescription processing, noting time saved. However, most reviews center on reliability problems: frequent login issues and app crashes; delays in getting prescriptions or care due to gatekeeping; poor customer support with long waits; and multiple UI bugs (messaging, uploading labs, pharmacy/Rx card search). Some cite ad-blockers preventing launch. Positive cases exist where the service worked smoothly, but they are outnumbered by frustration and delays in timely medical access.

### Pros

- Fast, easy telehealth visits with doctors (quick responses).
- Prescriptions sent to the pharmacy quickly when it works (often within minutes).
- Overall time-saving and convenient access to care compared with in-person visits.

### Cons

- Frequent login issues and overall app instability; users report being unable to log in or experience crashes.
- Delays in obtaining prescriptions or care due to gatekeeping or complex programs.
- Poor customer support with long hold times and unresponsive help.
- App bugs in messaging, uploading lab results, Rx card features, and search functions.
- Ad blocker/privacy blockers preventing app launch or causing data/privacy concerns.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1563769390)