# PAM Hotels

> PAM Hotels

Canonical page: [https://chrome-stats.com/d/id1561724352](https://chrome-stats.com/d/id1561724352)

## Overview

- **ID:** `id1561724352`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** RCD Hotels
- **Category:** Travel
- **Rating:** 1.80 / 5 (16 ratings)
- **Version:** 4.2.53
- **Last updated:** 2026-09-16
- **First published:** 2022-01-19
- **Size:** 90 MB
- **Data as of:** 2026-09-18
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/pam-hotels/id1561724352)
- **Privacy policy:** [https://www.hudini.io/privacy-policy/](https://www.hudini.io/privacy-policy/)

## Description

Welcome to the new PAM Hotels App.
In it you will find information about our hotels in Mexico and the Dominican Republic, each with its own personality. Our hotels offer world-class services, elegant rooms, premium drinks, and luxury amenities. Welcome to the place where your vacation gets to the next level.
 
 During your stay, these are some of the things you can do with our application:
 
●	Get information about the hotel.
●	Find all points of interest in the hotel on the map
●	Book spa treatments
●	Access to menus and restaurant reservations
●	Check the calendars of activities and entertainment.
●	Request room service
●	Stay informed with notifications of hotel events
●	Get inspired by destination guides from the surrounding area.
●	Know the health and safety protocols of the hotels
●	Plan and book your next vacation at our hotels
●	And much more.
 
Download the App and start enjoying your vacation.

## Rankings

- #407,357 — Overall

## Review summary

User feedback is mixed but heavily skewed negative. The most frequent praise centers on the app's functional features when it works: an interactive map that helps guests navigate large properties, the ability to order room service, and access to restaurant menus, reservations, and activity information in one place. However, the vast majority of reviews report serious reliability issues: frequent crashes or freezes, problematic pre-check-in flows, login/signup problems, dining booking errors, and calendar/date restrictions. Overall, reliability is the key problem.

### Pros

- Interactive map/navigation helps guests navigate large resort properties.
- Room service ordering and pre-ordering via the app.
- Centralized access to property details, restaurant menus, reservations, and activities in one place.

### Cons

- Frequent app instability and non-functionality (crashes, loading failures, and unresponsive screens).
- Broken pre-check-in flow: missing passport fields, inability to upload passport photo, and liveliness checks that stall progress.
- Login/signup problems: inability to sign in with Apple/Gmail or to create an account.
- Dining reservations fail with errors (null/blank fields) or require concierge workarounds.
- Date selection/calendar issues: past dates blocked and arrival date restrictions impede use.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1561724352)