# My NTRA

> Business

Canonical page: [https://chrome-stats.com/d/id1560585495](https://chrome-stats.com/d/id1560585495)

## Overview

- **ID:** `id1560585495`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** National Telecom Regulatory Authority
- **Category:** Business
- **Rating:** 1.50 / 5 (225 ratings)
- **Version:** 1.4.9
- **Last updated:** 2026-08-17
- **First published:** 2021-08-30
- **Size:** 41 MB
- **Data as of:** 2026-09-24
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/my-ntra/id1560585495)
- **Website:** [https://www.tra.gov.eg/en/](https://www.tra.gov.eg/en/)
- **Privacy policy:** [https://my-ntra.web.app/privacy-policy/en](https://my-ntra.web.app/privacy-policy/en)

## Description

My NTRA is a mobile app by the Egyptian telecom regulator that provides clear, reliable information about telecom services in Egypt. It helps users understand their rights and duties and promotes safe usage of telecom services.

The app offers interactive tools such as service quality maps, the ability to submit and track complaints, query mobile number portability (MNP) requests, and run internet and network quality checks to empower users to monitor performance and engage with regulators.

## Rankings

- #152,319 — Overall

## Review summary

Most reviewers express strong dissatisfaction with My NTRA. They want unlimited internet in Egypt but report restricted quotas, throttled speeds, and high prices for restrictive plans. Customer service is repeatedly criticized as unhelpful. Many accuse NTRA and providers of corruption or deceit, calling the regulation process ineffective and the service unfair. Several compare Egypt unfavorably with other countries offering genuine unlimited plans. Overall, sentiment is overwhelmingly negative, with calls for accountability and change.

### Cons

- Unlimited internet promised but limited data quotas
- Poor customer service and lack of support
- Perceived corruption/shady practices by NTRA and providers
- High prices for limited data plans
- Slow speeds / throttling and unreliable service

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1560585495)