# PrimePay

> HR Employee Self-Service

Canonical page: [https://chrome-stats.com/d/id1560359368](https://chrome-stats.com/d/id1560359368)

## Overview

- **ID:** `id1560359368`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** SyncHR
- **Category:** Business
- **Rating:** 2.00 / 5 (127 ratings)
- **Version:** 1.4.9
- **Last updated:** 2026-08-28
- **First published:** 2021-04-08
- **Size:** 29 MB
- **Data as of:** 2026-09-16
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/primepay/id1560359368)
- **Website:** [https://www.primepay.com/](https://www.primepay.com/)
- **Privacy policy:** [https://www.synchr.com/terms-of-use](https://www.synchr.com/terms-of-use)

## Description

The PrimePay app is customized by your employer to bring you on-the-go access to your most important Pay and HR information. From onboarding to paystub access, PrimePay puts you in the driver's seat.

Key features include onboarding tasks, on-demand pay, shift swapping, clock in/out, and PTO requests, along with editable direct deposit and tax withholding settings. It also delivers a Total Compensation Chart, Paystub Breakdown, Benefit Enrollment Wizard, Employment Timeline, Company Documents, Organization Chart, quick links, incident reporting, multi-language support, beneficiary and dependent information, and an emergency contact on file.

## Rankings

- #169,004 — Overall

## Review summary

Reviews are mixed. Many users praise the app for an intuitive, easy-to-use interface and convenient self-service access to pay stubs, W-2s, and benefits. However, a large number report serious reliability issues: frequent crashes and blank/white/black screens, persistent sign-in/out problems and credential mismatches, timeouts, and slow loading. These stability issues force reinstalls and hinder timely clock-ins, making the app unreliable for daily use despite its positive design and features.

### Pros

- Easy to use and intuitive interface for basic self-service tasks
- Mobile access to pay stubs, W-2s, and personal information
- Onboarding is easy and users can access wages early with no fees

### Cons

- Frequent crashes and blank/white/black screens that prevent use and cause reloads
- Ongoing sign-in/authentication problems, including timeouts, security code prompts, and credentials not recognized between app and web
- Instability across devices with repeated need to reinstall the app to regain access
- Slow load times and long delays when opening the app or performing tasks

## Similar extensions and apps

- [PrimePay Employee App](https://chrome-stats.com/d/id1138815427) — 2.00 / 5
- [PrimePay Benefit Services](https://chrome-stats.com/d/id1570279178) — 3.80 / 5
- [PrimePay Time & Scheduling](https://chrome-stats.com/d/id1527501842)
- [Pacific Prime Connect](https://chrome-stats.com/d/id6743303981) — 5.00 / 5
- [Positively Partners](https://chrome-stats.com/d/id6677036048)
- [Pay-Point](https://chrome-stats.com/d/id6680194151)
- [Employers Personnel](https://chrome-stats.com/d/id6677058622)
- [Propel HR](https://chrome-stats.com/d/id6677058237) — 1.00 / 5
- [PrismONE](https://chrome-stats.com/d/id6482297705) — 1.70 / 5
- [Paylocity](https://chrome-stats.com/d/id652438572) — 4.80 / 5
- [Paycom](https://chrome-stats.com/d/id1207929487) — 4.80 / 5

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1560359368)