# Shortwave - AI Email

> AI-native email for business

Canonical page: [https://chrome-stats.com/d/id1559784681](https://chrome-stats.com/d/id1559784681)

## Overview

- **ID:** `id1559784681`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Shortwave Communications, Inc.
- **Category:** Productivity
- **Rating:** 4.80 / 5 (738 ratings)
- **Version:** 2026.06.02
- **Last updated:** 2026-07-02
- **First published:** 2022-01-11
- **Size:** 26 MB
- **Data as of:** 2026-09-21
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/shortwave-ai-email/id1559784681)
- **Website:** [https://www.shortwave.com/](https://www.shortwave.com/)
- **Privacy policy:** [https://www.shortwave.com/policies/privacy-policy/](https://www.shortwave.com/policies/privacy-policy/)

## Description

Shortwave is an AI-native email client built for business teams. It pairs a powerful AI Assistant with real-time collaboration so you can write emails, improve drafts, translate text, and schedule meetings all in one place. It also helps analyze threads, search across conversations, and manage tasks directly from your inbox.

Organize and accelerate work with one-tap triage, private team comments, and live thread sharing. Turn emails into actionable todos, group threads into bundles, set delivery schedules, and customize AI prompts to automate repetitive tasks. Shortwave supports multiple Gmail accounts, migration from Google Workspace, and granular push notifications, helping you stay organized while your team stays in sync.

## Rankings

- #61,490 — Overall
- #17 — email scraper
- #22 — email scraping
- #25 — email extractor
- #25 — email extractor business leads
- #42 — hotmail

## Review summary

Shortwave is praised for its AI-driven productivity and strong mail organization, with clear workflow gains and a clean design. However, recurring reliability issues, quota/roadmap transparency concerns, pricing frustrations, missing basic features like a unified inbox, limited provider support, and mobile/Pad usability problems temper the excitement. It remains a powerful, value-focused option for many users, but stability and feature completeness may require patience.

### Pros

- Powerful AI features for scheduling, writing in your voice, summaries, and fast AI search.
- Advanced email organization with split inboxes, automatic grouping, and AI-driven sorting.
- Significant productivity gains and improved workflow for business users.
- Strong value and competitive pricing for the feature set compared with other email clients.

### Cons

- Recurring reliability issues and quota changes with little transparency about roadmap or future plans.
- Pricing and free plan limitations (older emails inaccessible on the free tier; perceived misrepresentation; paid plans required for full access).
- Missing essential features for a first-class email client (no unified/all-mail inbox; limited cross-provider support; basic formatting lacking).
- Mobile and iPad usability problems (bugs, lack of keyboard shortcuts, poor multi-select support, windowing issues).
- Limited email provider support (Gmail-only; need for broader provider compatibility such as Hotmail/AOL).

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1559784681)