# CMX Cinemas

> Entertainment

Canonical page: [https://chrome-stats.com/d/id1556073550](https://chrome-stats.com/d/id1556073550)

## Overview

- **ID:** `id1556073550`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Cinemex Holdings USA, Inc
- **Category:** Entertainment
- **Rating:** 4.80 / 5 (7,026 ratings)
- **Version:** 2.0.0
- **Last updated:** 2025-11-24
- **First published:** 2021-03-22
- **Size:** 9.93 MB
- **Data as of:** 2026-09-18
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/cmx-cinemas/id1556073550)
- **Privacy policy:** [https://www.cmxcinemas.com/privacy-notice](https://www.cmxcinemas.com/privacy-notice)

## Description

The CMX Cinemas mobile app delivers a refreshed user experience with a new interface for moviegoers. It lets you search for films, view trailers, set location preferences, and purchase tickets using CMX Gift Cards or credit/debit cards.

You can manage your CMX profile, saved cards, and booking history, access a digital ticket at entry, request refunds, and enjoy performance improvements and bug fixes for a faster, smoother cinema experience.

## Rankings

- #21,356 — Overall

## Review summary

Across reviews, CMX Cinemas’ iOS app is marked by reliability problems: frequent logins/logouts, password-reset failures, and accounts getting reset after updates. The rewards system (Passport/points) is repeatedly broken, with points disappearing and redemption failing. Purchasing often stalls at seat selection or checkout, and showtimes can be outdated or inaccurate. Users report slow performance and a cumbersome redesign, plus lack of wallet integration and sluggish support. Some say the app is easy to use when it works, but the prevailing sentiment is negative.

### Pros

- When it works, the app is relatively easy to use.
- Historically served as the go-to tool for buying tickets and managing Passport rewards.
- Some users note it used to work well prior to updates, suggesting reliability can be good when the app is functioning.

### Cons

- Frequent login/log-out issues and password-reset failures; accounts can be reset after updates.
- Rewards/Passport system often broken—points disappear, aren’t credited, or can’t be redeemed.
- Purchasing is frequently hindered by seat-selection or checkout freezes/quits.
- Showtimes and theater information are outdated or inaccurate; wrong locations shown.
- Overall poor performance and UX: slow loading, hard-to-use redesign, lack of Apple Wallet integration, and unresponsive customer support.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1556073550)