# Altel.kz

> Utilities

Canonical page: [https://chrome-stats.com/d/id1555717034](https://chrome-stats.com/d/id1555717034)

## Overview

- **ID:** `id1555717034`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Tele2
- **Category:** Utilities
- **Rating:** 4.70 / 5 (337 ratings)
- **Version:** 1.89.0
- **Last updated:** 2026-09-14
- **First published:** 2021-02-28
- **Size:** 157 MB
- **Data as of:** 2026-09-21
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/altel-kz/id1555717034)
- **Website:** [http://altel.kz](http://altel.kz/)
- **Privacy policy:** [https://altel.kz/new/privacy-policy/ios](https://altel.kz/new/privacy-policy/ios)

## Description

Altel.kz is Kazakhstan's first telecom operator app. Manage your tariff easily in the tariff constructor, add needed services and resources, play Asyq to earn gigabytes, learn Kazakh words, and monitor balance and resources on the home screen. You can pay from your balance, roam affordably, and get up to 30 GB per month for movement with the Alğa service (health app permission required).

Routers: Order 4G/5G routers on installment with doorstep delivery; monitor resources and tariff; share router data with loved ones so family members can easily receive gigabytes and minutes.

## Rankings

- #84,981 — Overall

## Review summary

User feedback is overwhelmingly negative. The iOS Altel.kz app is unstable and unreliable; payments fail after updates; tariffs/plan changes are inconsistent or missing; verification via passport raises privacy concerns; and customer support is reportedly unresponsive. Core issues center on reliability, billing, and data privacy across multiple reviews.

### Cons

- Apple Pay payments broken after updates; card payments restricted to local banks
- Passport verification not working and privacy concerns over sending documents (e.g., via WhatsApp)
- App instability: frequent freezes/crashes and features not functioning (tariff updates, etc.)
- Tariff management issues: tariffs disappearing, unable to change plans, and incorrect billing
- Poor customer support or unresponsive operators

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1555717034)