# OrbitAssist

> Utilities

Canonical page: [https://chrome-stats.com/d/id1555109293](https://chrome-stats.com/d/id1555109293)

## Overview

- **ID:** `id1555109293`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Orbit Irrigation
- **Category:** Utilities
- **Rating:** 1.00 / 5 (37 ratings)
- **Version:** 26.18.4
- **Last updated:** 2026-09-14
- **First published:** 2021-04-15
- **Size:** 57 MB
- **Data as of:** 2026-09-18
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/orbitassist/id1555109293)
- **Privacy policy:** [https://routethis.com/privacy-policy/](https://routethis.com/privacy-policy/)

## Description

At Orbit we strive to ensure that every customer has the best possible experience with our smart products. Unfortunately, there may be times when you experience issues with setting up or keeping your device connected to the internet - in those cases, Orbit Assist can help!

With just a few taps of your screen, Orbit Assist completes the tests required to identify and help fix potential causes of connectivity issues, so you can go back to enjoying your Orbit Products to the fullest!

## Rankings

- #363,077 — Overall

## Review summary

Users largely report OrbitAssist as unreliable and not helpful for fixing Orbit device issues. The few positives are its network scanning and basic speed data with device discovery. Reliability problems, timer access failures, and lack of actionable troubleshooting dominate the feedback.

### Pros

- Network scanning with device discovery
- Provides network speed data as part of the scan
- Sends a list of devices back to Orbit

### Cons

- Frequent reliability issues: the app crashes, won’t start, or displays a blank screen
- Does not help troubleshoot Orbit devices or provide actionable guidance
- Inability to access or control the irrigation timer via the app
- Timer connectivity issues (difficulty connecting to the timer) across reviews
- Network test results are poorly explained or sometimes misrepresent conditions

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1555109293)